SUPERVISING PROGRAM TECHNICIAN II

Employment Development Department; California; On-site; USD 49,000 - 61,000; Full time

Job summary

Employment Development Department in Fresno, CA invites applications for a permanent, full-time Supervising Program Technician II. The position carries a salary of $4,375.00 to $5,482.00 per month, with work hours 8:00 a.m. – 5:00 p.m. and an in-office telework arrangement.

The role oversees a large unit of Program Technician and clerical staff, providing guidance, performance feedback, and coaching to align with the department's mission and values.

Responsibilities

• Plans, organizes and directs the work of a large unit of Program Technician staff and clerical support.
• Evaluates staff performance and provides timely feedback.
• Acts as coach/mentor to support the department's goals.

Job description

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details
Job Code #:
JC-536643
Position #(s):
280-226-9925-976
Working Title:
Supervising Program Technician II
Classification:
SUPERVISING PROGRAM TECHNICIAN II
$4,375.00 - $5,482.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.# of Positions:
1
Work Location:
Fresno County
Telework:
In Office
Job Type:
Permanent, Full Time
Work Shift:
8:00 a.m. - 5:00 p.m.
Work Week:
Monday - Friday

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov

Job Description And Duties
Under the general direction of a Disability Insurance Program Manager II, the Supervising Program Technician II is responsible for planning, organizing and directing the work of a large unit of Program Technician (PT), PT II, and clerical/office support staff whose duties include providing general assistance to customers who contact the Field Offices for assistance. Evaluates staff performance by providing timely feedback. Acts as a coach, mentor and/or role model in support of the Department and Branch’s vision, mission, values, and goals.

Position located at 855 M ST, STE 810, Fresno, CA 93721.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement.

Special Requirements
Application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. An application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process. Transcripts or Diplomas are optional and may be required to meet minimum qualifications.

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment
If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Supervising Program Technician II Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .