PROGRAM TECHNICIAN

Employment Development Department; California; Hybrid; USD 37,000 - 50,000; Full time

Job summary

The Employment Development Department (EDD) seeks an Industrial Technical Coder (Program Technician) to classify employers under California Unemployment Insurance rules. This permanent, full-time role is based in Sacramento with a hybrid telework option and a standard 8:00 a.m. – 5:00 p.m.

schedule. Coders review and assign industry codes, reevaluate existing codes, and assist employers via telephone, Internet, and other computer systems.

Responsibilities

• Coders review and assign industry codes to all employers covered under the California Unemployment Insurance laws.
• Coders re-evaluate existing industry codes already assigned to employers.
• Coders spend a portion of their day answering telephone calls from employers to assist with coding questions.

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-536521

Position #(s): 280-307-9927-004

Position #(s): 280-307-9927-018

Position #(s): 280-307-9927-005

Working Title: Industrial Technical Coder

Classification: PROGRAM TECHNICIAN

Salary: $3,316.00 - $4,456.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 3

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00 a.m. - 5:00 p.m.

Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

DO YOU LIKE RESEARCHING? DO YOU LIKE BEING KEPT BUSY? WOULD YOU LIKE TO BECOME PART OF A TEAM THAT ADMINISTERS A FEDERAL PROGRAM COLLECTING EMPLOYER INFORMATION?

THIS MIGHT BE THE JOB FOR YOU!

The Employment and Payroll Group has an opening in the Quarterly Census of Employment and Wages (QCEW) Program for an Industrial Technical Coder (Program Technician).

Coders review and assign industry codes to all employers that are covered under the California Unemployment Insurance laws. Coders will also re-evaluate existing industry codes already assigned to employers.

A coder works under close supervision of a supervisor to assign county codes, physical location codes, and ownership codes for all types of businesses located within the borders of California. The coder will also review data already reported by employers using a variety of system generated listings including an address refinement list. The coder will use the telephone, Internet, and other computer systems and tools to complete their coding duties. Coders will also spend a portion of their day answering telephone calls from employers to assist them with their coding questions.

Positions located at 9323 Tech Center Drive, STE 1000, Sacramento, CA, 95826.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Special Requirements

• It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
• Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
• If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Program Technician bulletin

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/11/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #536521
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #536521
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento , CA 95814
08:00 AM - 04:30 PM

Required Application Package Documents

The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.