Supervised Visitation & Safe Exchange Visitation Monitor - Bemidji, MN

North Homes Children and Family Services; Bemidji (MN); On-site; USD 23,000 - 32,000; Part time

Job summary

North Homes Children and Family Services in Bemidji, MN is hiring Visitation Monitors for the Supervised Visitation and Safe Exchange (SVSE) Monitor Team. You will supervise visits and exchanges between parents and children, ensuring safety and documenting observations.

Positions available full-time, part-time, and casual/as-needed based on program needs. Starting pay is $20 per hour, with shifts including evenings and weekends.

Qualifications

• Must be at least 21 years old with a valid driver’s license.
• High School diploma or GED; college degree preferred.
• Experience with children/families or human services preferred.
• Ability to pass a DHS background check.
• Flexibility to work evenings, weekends, and some holidays.

Responsibilities

• Monitor visits and exchanges between the visiting parent(s) and child(ren).
• Ensure the safety and well-being of the child(ren).
• Report any suspected child abuse/neglect per mandated reporting requirements.
• Provide unbiased, objective documentation of visits.
• Intervene or end visits when program rules aren’t followed.
• Complete visit documentation within required timeframes.
• Conduct in-person or phone check-ins with families as scheduled.
• Communicate concerns with the Visitation Coordinator and Program Supervisor.
• Maintain building security and cleanliness.
• Follow all program and agency policies and procedures.
• Attend trainings and staff meetings.

Skills

Communication

Problem solving

Conflict resolution

Microsoft Word

Outlook Email

confidentiality

Education

High School diploma or GED

Bachelor’s or Associate degree in human services (preferred)

Tools

Microsoft Word

Outlook

Job description

Description North Homes Children and Family Services is seeking dedicated and compassionate Visitation Monitors to join our growing Supervised Visitation and Safe Exchange (SVSE) Monitor Team in Bemidji, MN. We are looking for individuals who are passionate about supporting children and families by helping create a safe, supportive, and structured environment during supervised visits and safe exchanges between children and non-custodial parents.

Description North Homes Children and Family Services is seeking dedicated and compassionate Visitation Monitors to join our growing Supervised Visitation and Safe Exchange (SVSE) Monitor Team in Bemidji, MN. We are looking for individuals who are passionate about supporting children and families by helping create a safe, supportive, and structured environment during supervised visits and safe exchanges between children and non-custodial parents.

We are currently hiring for multiple appointment types, with opportunities available ranging from full-time to part-time and casual/as-needed positions, based on candidate availability and program needs.

Starting pay: $20.00 per hour.

Job Duties Include

• Monitor visits and exchanges between the visiting parent(s) and the child(ren)
• Ensure the safety and well-being of the child(ren) at all times
• Report any alleged or suspected child abuse and/or neglect in accordance with mandated reporting requirements
• Serve as an unbiased third party between parents and provide accurate, objective, and factual documentation of visits
• Intervene or end visits if program rules and expectations are not being followed
• Complete required visit documentation and submit within expected timeframes
• Conduct face-to-face or phone check-ins with families in their home, community, or school as scheduled
• Communicate concerns or observations with the Visitation Coordinator and Program Supervisor
• Maintain building security and cleanliness
• Follow all program and agency policies and procedures
• Complete required position- and agency-specific trainings
• Attend and participate in consultation, program, and agency staff meetings
• Perform other duties as assigned

Requirements To be employed as a SVSE Visitation Monitor, an individual must meet all the qualifications:

Minimum Qualifications

• At least 21 years old and have a valid driver’s license
• High School diploma or GED required; a Bachelor’s or Associate’s degree in human services or related field is preferred
• Experience working with children and/or families, human services, child protection, or related systems is preferred
• Ability to pass a DHS background study and meet applicable requirements and regulations
• Flexibility to work evenings, weekends, and some holidays

Necessary Skills, Knowledge, And Abilities

• Strong oral and written communication, problem-solving, and conflict resolution skills
• Working knowledge of domestic violence, intimate partner violence, sexual abuse, trauma, substance use disorders, and mental health
• Ability to remain non-judgmental in regards to lifestyle, culture, race and/or economic status
• Ability to establish and maintain effective working relationships
• Ability to maintain confidentiality
• Basic computer skills, including Microsoft Word and Outlook Email
• Ability to sit or stand for long periods at a time and work in a variety of settings, including indoors and outdoors

Salary Description $20/hour