Summer IT Desktop Support Intern – Onsite in Fairfield, OH

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

The Cincinnati Insurance Companies in Fairfield, Ohio, is seeking undergraduate IT Desktop Support Interns for Summer 2027. The role is onsite at our headquarters and offers hands-on projects to learn Windows workstations, troubleshooting, and end-user support while collaborating with a team.

Ideal candidates are enrolled full-time, in good academic standing, with strong communication skills and a willingness to learn.

Qualifications

• Enrolled as a full-time undergraduate student.
• 2nd year or above preferred.
• Collegiate transcripts required (unofficial acceptable).
• GPA 3.0 or higher preferred.

Responsibilities

• Learn new development tools and technical stacks with hands-on development projects.
• Build/configure Windows workstations for associates.
• Perform advanced software/hardware troubleshooting and diagnostics.
• Troubleshoot and respond to user questions.
• Track and update open calls and/or elevate problems.
• Assist with documenting, maintaining, upgrades or replacing hardware and software systems.

Skills

Effective communication

Microsoft Office

Education

Undergraduate student (2nd year+)

Tools

Microsoft Office

Job description

The Cincinnati Insurance Companies in Fairfield, Ohio, is seeking undergraduate IT Desktop Support Interns for Summer 2027. The role is onsite at our headquarters and offers hands-on projects to learn Windows workstations, troubleshooting, and end-user support while collaborating with a team.

Ideal candidates are enrolled full-time, in good academic standing, with strong communication skills and a willingness to learn.