Student Opportunities - IT Desktop Support Internships - Summer 2027 (Onsite)

The Cincinnati Insurance Companies; Fairfield (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

The Cincinnati Insurance Companies in Fairfield, Ohio, invites undergraduate interns to join our IT Desktop Support team for Summer 2027. The role is onsite at our headquarters, with starting pay at $18 per hour and potential learning opportunities across Windows workstations, hardware/software troubleshooting, and IT support processes.

Eligible candidates are enrolled full-time, 2nd year or higher, with transcripts, a 3.0 GPA or higher preferred, and the ability to commit up to 40 hours per

Qualifications

• Enrolled as a full-time undergraduate student (2nd year+ preferred).
• All majors welcome; transcripts required (unofficial accepted).
• Good academic standing; GPA 3.0+ preferred.
• Ability to work up to 40 hours per week.
• Proficient in Microsoft Office and related software.

Responsibilities

• Learn new development tools and IT stacks with hands-on projects.
• Build/configure Windows workstations for associates.
• Perform advanced software/hardware troubleshooting and diagnostics.
• Troubleshoot and respond to user questions.
• Track and update open calls and/or escalate problems.
• Assist with documenting, maintaining, upgrades or replacing hardware and software systems.

Skills

Effective communication

Teamwork

Problem-solving

Customer service mindset

Willingness to learn

Education

Undergraduate student (2nd year+)

GPA 3.0+ preferred

Transcripts required (unofficial acceptable)

Tools

Microsoft Office

Windows OS

Hardware / software troubleshooting

Networking basics

Job description

Build your future with us The Cincinnati Insurance Companies are currently seeking undergraduate intern(s) for our IT Desktop Support Intern(s). Our successful candidates will want to gain a meaningful work experience with us for Summer 2027. This role is onsite and based out of our Headquarters in Fairfield, Ohio. We offer career opportunities where you can contribute and grow.

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you.

Learn More About Our Company By

• participating in an introductory insurance class(es)
• engaging with different departments to understand our corporate structure
• signing up for optional learning development tracks / opportunities
• interacting with leadership and experienced associates
• participating in group and individual projects
• learning new development tools and technical stacks with hands on development projects

Desktop Support Intern(s) Will

• learn new development tools and technical stacks with hands on development projects
• build/configure Windows workstations for associates
• perform advanced software/hardware troubleshooting and diagnostics
• troubleshoot and respond to user questions
• track and update open calls and/or elevate problems
• assist with documenting, maintaining, upgrades or replacing hardware and software systems

Starting Pay

Begins at $18 per hour and is based on the applicant’s education, experience, knowledge, skills, and abilities.

Be Equipped With/to

• assist with business activities and processes
• participate and contribute to team meetings, presentations, and projects
• research emerging trends, data analysis, and evaluate options
• generate reports, promotional/educational materials, and other work products
• serve internal and external customers
• understanding of computer networks (TCP/IP protocol, load balancing, monitoring, etc.), Linux/Windows server platform, virtualization, cloud computing concepts
• understanding of front-end/back-end or full-stack development concepts
• effective communication skills with the ability to effectively explain technical concepts to non-technical audience
• ability to interact effectively with management and colleagues to prioritize and organize work
• willingness to continually learn new technologies, skills, and improved processes
• reliable and service-oriented mindset

Requirements

• enrolled as a full-time, undergraduate student at an accredited college/university (2nd year or above preferred)
• all majors are welcome to apply
• collegiate transcripts required with submission of candidate profile (unofficial are acceptable)
• in good academic standing (cumulative GPA: 3.0 or higher preferred)
• must be able to work up to 40 hours per week
• proficient in Microsoft® Office tools and related software

Candidates should have the ability to work in the United States for an unlimited amount of time without sponsorship.

Our company is not currently hiring interns for this role if they will need sponsorship at any time in the future, including Optional Practical Training (OPT) or Curricular Practical Training (CPT).

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

US-OH-Fairfield