Onsite IT Desktop Support Intern - Spring 2027

The Cincinnati Insurance Companies; Fairfield (OH); On-site; USD 25,000 - 29,000; Part time

Job summary

The Cincinnati Insurance Companies is seeking undergraduate IT Desktop Support Interns for Spring 2027. This onsite role is based at our Headquarters in Fairfield, Ohio, offering hands-on experience with Windows workstations and IT support concepts.

You will learn to troubleshoot software/hardware, track tickets, document changes, and collaborate with diverse teams. Internship requires full-time student status, 2nd year+, GPA 3.0+, and 24 hours/week availability.

Qualifications

• Enrolled as a full-time undergraduate student (2nd year or above preferred).
• GPA 3.0+ preferred and transcripts required (unofficial acceptable).
• Must be able to work at least 24 hours per week.
• Proficient in Microsoft Office tools.

Responsibilities

• Build/configure Windows workstations for associates.
• Perform advanced software/hardware troubleshooting and diagnostics.
• Troubleshoot and respond to user questions.
• Track and update open calls and/or upscale problems.
• Assist with documenting, maintaining, upgrades or replacing hardware and software systems.

Skills

Effective communication

Reliability

Interpersonal skills

Willingness to learn

Education

Undergraduate student

Tools

Microsoft Office

Windows OS

Job description

The Cincinnati Insurance Companies is seeking undergraduate IT Desktop Support Interns for Spring 2027. This onsite role is based at our Headquarters in Fairfield, Ohio, offering hands-on experience with Windows workstations and IT support concepts.

You will learn to troubleshoot software/hardware, track tickets, document changes, and collaborate with diverse teams. Internship requires full-time student status, 2nd year+, GPA 3.0+, and 24 hours/week availability.