Summer Intern, Customer Operations (Hybrid PCX Lab)

DIRECTV; Burlington (VT); Hybrid; USD 34,000 - 47,000; Part time

Job summary

DIRECTV is hiring a summer intern to join the Customer Operations ecosystem and collaborate with the Engineering team in the PCX Lab in El Segundo, CA. The role offers hands-on experience with software updates, issue research, and system improvement in a hybrid setting requiring three days on-site.

Ideal candidates are pursuing Engineering, Computer Science, or Mathematics degrees, with strong coding skills, the ability to learn quickly, and comfort working virtually and presenting ideas to

Qualifications

• Undergraduate or graduate students majoring in Engineering, Computer Science, or Mathematics.
• Solid general technical knowledge and ability to learn new tools quickly.
• Strong technical acumen with analytical problem-solving skills.
• Familiarity with DIRECTV products and services.
• Engineering-focused mindset with attention to detail and innovation.
• Coding experience across a broad range of programming languages.
• Demonstrated ability to succeed in a virtual or remote environment.
• Comfortable presenting ideas and engaging with leadership.
• Exposure to artificial intelligence technologies, particularly computer vision, is a strong plus.

Responsibilities

• Implementing software updates and feature enhancements.
• Identify and research issues through various sources and feedback channels to create solutions.
• Investigate system gaps and opportunities.

Skills

General technical knowledge

Analytical problem solving

Programming experience

Presentation to leadership

Remote work competence

AI/Computer vision interest

Education

Engineering/CS/Math major

Job description

DIRECTV is hiring a summer intern to join the Customer Operations ecosystem and collaborate with the Engineering team in the PCX Lab in El Segundo, CA. The role offers hands-on experience with software updates, issue research, and system improvement in a hybrid setting requiring three days on-site.

Ideal candidates are pursuing Engineering, Computer Science, or Mathematics degrees, with strong coding skills, the ability to learn quickly, and comfort working virtually and presenting ideas to