Product CX Intern — El Segundo Hybrid Lab

DIRECTV; El Segundo (CA); Hybrid; USD 34,000 - 47,000; Part time

Job summary

DIRECTV in El Segundo, CA offers a 10-week summer internship in the Customer Operations organization, working with our Engineering teams in the newly built Product Customer Experience (PCX) Lab. The role is hybrid, requiring three days a week in the El Segundo lab, with local candidates who can commute and have U.S.

work authorization. You will implement software updates, research issues from feedback channels, and investigate system gaps.

Qualifications

• Solid general technical knowledge and ability to learn new tools quickly.
• Strong technical acumen with analytical problem-solving skills.
• Coding experience across a broad range of programming languages.
• Demonstrated ability to succeed in a virtual or remote environment.
• Comfortable presenting ideas and engaging with leadership.
• Exposure to AI technologies, particularly computer vision, is a strong plus.

Responsibilities

• Implement software updates and feature enhancements.
• Identify and research issues through various sources and feedback channels to create solutions.
• Investigate system gaps and opportunities.

Skills

Technical knowledge

Problem solving

Programming languages

Remote work experience

Presentation skills

AI exposure

Education

Engineering/CS/Math majors (undergrad/grad)

Job description

DIRECTV in El Segundo, CA offers a 10-week summer internship in the Customer Operations organization, working with our Engineering teams in the newly built Product Customer Experience (PCX) Lab. The role is hybrid, requiring three days a week in the El Segundo lab, with local candidates who can commute and have U.S.

work authorization. You will implement software updates, research issues from feedback channels, and investigate system gaps.