Summer Customer Ops Engineer Intern

DIRECTV; Houston (TX); Hybrid; USD 34,000 - 47,000; Full time

Job summary

DIRECTV is offering a summer internship in Customer Operations, collaborating with Engineering on the PCX Lab in El Segundo, CA. The role focuses on implementing software updates, researching issues, and exploring system gaps to deliver innovative solutions.

Ideal candidates are STEM students with coding experience across languages, strong problem-solving skills, and the ability to thrive in a hybrid, partly remote environment. Local to Los Angeles area preferred.

Qualifications

• Undergrad or grad student in Engineering/CS/Math.
• Strong technical knowledge and ability to learn new tools quickly.
• Ability to learn new tools quickly and adapt to a fast-paced environment.
• Familiar with DIRECTV products and services.
• Engineering-focused mindset with attention to detail and innovation.
• Coding experience across a broad range of programming languages.
• Demonstrated ability to succeed in a virtual or remote environment.
• Comfortable presenting ideas to leadership.
• Exposure to AI technologies, particularly computer vision, is a plus.

Responsibilities

• Implementing software updates and feature enhancements.
• Identify and research issues through various sources and feedback channels to create solutions.
• Investigate system gaps and opportunities.

Skills

Programming languages

Remote work capable

Presentation to leadership

AI / computer vision exposure

Familiar with DIRECTV products

Analytical problem-solving

Education

Pursuing Bachelor's or Master's in STEM

Job description

DIRECTV is offering a summer internship in Customer Operations, collaborating with Engineering on the PCX Lab in El Segundo, CA. The role focuses on implementing software updates, researching issues, and exploring system gaps to deliver innovative solutions.

Ideal candidates are STEM students with coding experience across languages, strong problem-solving skills, and the ability to thrive in a hybrid, partly remote environment. Local to Los Angeles area preferred.