Customer Operations Intern — Engineering Lab Experience

DIRECTV; Albuquerque (NM); Hybrid; USD 34,000 - 47,000; Part time

Job summary

DIRECTV is hiring a summer intern to work with the Customer Operations team and Engineering on the PCX Lab in El Segundo, CA. This hybrid role requires three days on-site per week and local presence in the Los Angeles area.

You will gain hands-on experience in developing and delivering software updates and features. Ideal candidates are undergraduates or graduates in Engineering, CS, or Mathematics with strong coding skills, problem-solving ability, and familiarity with DIRECTV products.

Qualifications

• Undergrad or grad student majoring in Engineering, Computer Science, or Mathematics.
• Solid technical knowledge and ability to learn new tools quickly.
• Strong technical acumen with analytical problem-solving skills.
• Familiarity with DIRECTV products and services.
• Engineering-focused mindset with attention to detail and innovation.
• Coding experience across a broad range of programming languages.
• Demonstrated ability to succeed in a virtual or remote environment.
• Comfortable presenting ideas to leadership.
• Exposure to AI tech, particularly computer vision, is a plus.

Responsibilities

• Implement software updates and feature enhancements.
• Identify and research issues from various sources to create solutions.
• Investigate system gaps and opportunities.

Skills

Technical aptitude

Analytical problem solving

Coding experience

Remote work capable

Education

Engineering, CS, or Mathematics (undergrad/grad)

Tools

Programming languages

Job description

DIRECTV is hiring a summer intern to work with the Customer Operations team and Engineering on the PCX Lab in El Segundo, CA. This hybrid role requires three days on-site per week and local presence in the Los Angeles area.

You will gain hands-on experience in developing and delivering software updates and features. Ideal candidates are undergraduates or graduates in Engineering, CS, or Mathematics with strong coding skills, problem-solving ability, and familiarity with DIRECTV products.