Summer 2027 Internship - Workers Compensation Claims

West Bend Mutual Insurance Company; West Bend (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Internship program

Job summary

West Bend Mutual Insurance Company is offering a Summer 2027 Internship in Workers Compensation Claims in West Bend, WI. As an intern, you will review low severity injury claims, research coverage, and document medical materials while learning claims processes.

You will gain hands-on experience, mentorship, and exposure to reserving, diaries, and customer service in a fast-paced office environment. This in-office role requires current enrollment in a bachelor's degree and strong communication

Qualifications

• Pursuing a bachelor’s degree in a business-, communications-, or insurance-related field.
• Strong interpersonal and communication skills.
• Ability to solve problems and work effectively in a fast-paced environment.

Responsibilities

• Review and analyze low severity workers' compensation claims.
• Research and verify coverage for claims.
• Review and document medical documents for workers' compensation losses.
• Monitor file activity using a diary system and respond to inquiries; ensure proper reserving and provide strong customer service.

Skills

Interpersonal skills

Problem-solving

Oral and written communication

Fast-paced environment

Education

Pursuing bachelor's degree in business, communications or insurance

Tools

Microsoft Office Suite

Job description

Summer 2027 Internship - Workers Compensation Claims

Job Locations

US-WI-West Bend

ID

2026-3766

• Category: Claims
• Contract: Full-Time
• Remote/Hybrid: Office

Company Overview

Recognized as a Milwaukee Journal Sentinel Top Workplace for 15 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Award-Winning Internship Program We're proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more. Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.

Job Summary

As a worker's compensation intern, you will review and analyze low severity injury claims, research and verify coverage, review and document medical documents for workers' compensation losses. Other responsibilities include monitoring file activity with a diary system, reviewing and processing written and phone inquiries, ensuring proper reserving and maintaining a high level of customer service.

Work Location

This position is an in-office role located in West Bend, WI. No remote opportunities are available for this position at this time.

Responsibilities & Qualifications

• Currently pursuing a bachelor's degree in business, communications or insurance related field
• Interpersonal skills
• Effective problem-solving skills
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment
• Proficient in the use of Microsoft Office Suite
• Able to comprehend and utilize various computer programs

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.