Summer 2027 Consumer Research and Insights Intern

American Family Insurance; Alabama; On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Housing cost support

Job summary

American Family Insurance offers a summer Consumer Insights Intern program in Madison, WI for 10–14 weeks, starting in mid May and ending in August. Interns work on impactful projects, network with mentors, and gain exposure to different business areas.

You will assist in strategies to meet organizational objectives, apply data skills, and learn reporting using Microsoft Office, with a possible housing cost assistance for eligible candidates.

Qualifications

• Experience synthesizing data and turning insights into clear stories.
• Experience providing customer-driven solutions, support, or service.
• Must be enrolled full-time in a baccalaureate, masters, or doctoral program.

Responsibilities

• Develop understanding of the organization's business environments and culture to support initiatives.
• Generate ideas and actions in response to changing situations.
• Build relationships and connect with stakeholders.
• Gather data and reporting requirements for initiatives.

Skills

Data synthesis

Customer service

Communication

Education

Pursuing degree

Tools

Microsoft Office

Job description

An internship with our company is a great opportunity to build your skillset and explore your career interests. Our summer student internship is a 10 to 14 week program that starts in mid May and ends in August. During your internship, you’ll work on impactful projects that make a difference at our company, with our customers, and in our communities. You’ll also gain exposure to different areas of our business and have numerous opportunities for networking and coaching.

Interns may be eligible for a one-time hiring bonus to assist with housing costs depending upon proximity to an our company office location.

Compensation Minimum: $25.00
Compensation Maximum: $39.00

As the Consumer Insights Intern, you will assist in establishing and maintaining strategies to meet organizational objectives. Under the direction of a senior level employee or manager, you will work on projects that support our Consumer Insights goals and results. You will use both interpersonal and technical skills appropriate to the specific job assignment, while adapting to new or changing situations in a team environment.

Responsibilities

• You will develop an understanding of the organization’s business environments, corporate culture and structure to support work initiatives.
• You will be open to and support new ideas, systems and procedures. Generate creative ideas and actions in response to changing situations.
• You will develop relationships and connect with stakeholders
• You will gather data and reporting requirements related to specific initiatives
• You will adhere to best practices for data, data visualization and reporting
• You will attend regular meetings and huddles with team members to drive work forward
• You may occasionally present findings and work output to broader audiences
• You will communicate process and status often, utilizing effective business and technical writing skills and presentation methods

Requirements

• Demonstrated experience synthesizing data and information to identify key insights and help tell a clear, compelling story
• Demonstrated experience providing customer-driven solutions, support, or service.
• Must be currently seeking a baccalaureate, masters, or doctoral degree and be enrolled in an accredited college or university on a full‑time basis or as required by the university’s co‑op program.
• Must have achieved 24 semester hours of academic credit before beginning the first work term.
• Major/program must align with internship role.
• Familiarity with Microsoft suite of tools including Excel, Power Point, Outlook and Teams

Additional Job Description

• Due to the nature of this role, we are unable to consider candidates who may require visa sponsorship.
• This role may be considered for a Full‑Time in Office or Hybrid work arrangement based on the selected candidate’s location. Work locations for this role include Madison, WI

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non‑disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full‑time employees). In addition, our student loan repayment program and paid‑family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non‑discrimination, non‑harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.

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