Suites Coordinator- Smoothie King

Legends Music, LLC; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Legends Music, LLC in New Orleans is looking for an Administrative Assistant to ensure an excellent game day experience. Responsibilities include coordinating with suite owners, answering queries, and maintaining Suite Owner information.

The ideal candidate has 1-3 years of experience, excellent organizational skills, and proficiency in various software applications. A high school diploma is necessary, and an associate degree is preferred.

Join us for a dynamic role that requires excellent communication and problem-solving skills while interacting with diverse clientele.

Qualifications

• 1-3 years of administrative assistant experience required.
• Ability to speak, read, write and understand English.
• A personable, proactive and self-motivated individual is preferred.

Responsibilities

• Coordinate information to ensure an excellent game day experience.
• Answer calls and emails in a timely manner.
• Provide Suite Owners/Administrators with detailed information.

Skills

Customer service and communication skills

Fast-paced problem-solving skills

Build buyer/seller relationships

Organized and able to jump from task to task

Ability to work under pressure and meet deadlines

Excellent organizational skills

Strong proficiency in Word, Excel and PowerPoint

Education

High School Diploma

Associate degree preferred

Tools

POS system

Word

Excel

PowerPoint

Job description

Responsibilities

• Responsible for working closely with Suite Owners/Administrators to coordinate information to ensure an excellent game day experience
• Answer calls and emails in a timely manner
• Must have extensive knowledge of food and beverage menu, specials and services offered
• Provide Suite Owners/Administrators with information that requires a comprehensive knowledge of menus, company policies, practices and operations
• Responsible for updating and maintaining Quest
• Maintains Suite Owner information in a confidential manor
• Candidate must handle inquiries, requests and present information in a professional manner
• Ability to explain and answer questions about menu items, specials, company policies and operations in detail
• Must be able to quickly and efficiently enter orders into Quest
• Must be able to pull and produce appropriate reports for back of the house and front of the house on a daily basis
• Must be able to upsell in a professional manor
• Finalize any billing inquiries
• Compile information using various sources; organize reports; perform calculations, and updates as necessary
• Independently responds to inquiries, verbally or in writing, must have the ability to work independently in a multi-tasking customer service setting
• Has frequent contact with company executives and with executive personnel outside of company
• Maintains positive public relations with inter-departmental and outside contacts at all times
• Prioritizes work to meet deadlines with minimal guidance as to established times
• Must be efficient and accurate with data entry
• Must type 40 wpm with accuracy
• May be needed in many different areas on emergency situations
• Maintain the Suites office, its equipment and supplies
• Other duties and projects as assigned
• Follow and encourage your team and follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and additional job specific safety training
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you

Qualifications

• Customer service and communication skills
• Fast-paced problem-solving skills
• Build buyer/seller relationships
• Must be personable, proactive and self-motivated
• Organized and able to jump from task to task and prioritize as needed
• Ability to work under pressure and meet deadlines
• Able to adapt to change quickly
• Punctual and dependable
• Must be able to read and maintain information
• Must be able to perform simple mathematical calculations
• Must be able to speak, read, write and understand English
• Able to move fast and act on assigned duties
• Must maintain personal hygiene and a well-groomed appearance standard
• Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds
• Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time
• Finger, hand, and wrist dexterity
• 1-3 years of administrative assistant experience required
• Excellent organizational, written and verbal communication and interpersonal skills
• Strong proficiency in Word, Excel and PowerPoint required, and the ability to learn and apply varied computer programs
• Knowledge and experience working with a POS system
• High School Diploma required, associate degree preferred

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.