Premium Supervisor

Legends Music, LLC; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Legends Music, LLC is seeking a skilled supervisor for VIP stand operations to oversee staff and ensure compliance with service standards.

Candidates should have 2-4 years of experience in high-end environments, be detail-oriented, and maintain an organized work area. The role demands interaction with guests and ensuring their satisfaction while managing staff during events.

Flexibility in schedule and adherence to health requirements are essential.

Qualifications

• 2 to 4 years working in a fast-paced, high-end club, restaurant, or catering location.
• Ability to read and maintain information.
• Must speak, read, write, and understand English.

Responsibilities

• Supervise and coordinate activities of stand workers in the VIP area.
• Manage staff to ensure compliance with food preparation guidelines.
• Interact with guests to ensure satisfaction and personal service.

Skills

Fast-paced environment experience

Detail-oriented

Proactive and self-motivated

Punctual and dependable

Education

High School Diploma; some college preferred

Job description

Responsibilities

• Supervises and coordinates activities of stand workers in the VIP area.
• Oversees and participates in stand setup and closing procedures (e.g., counting inventory, prep, cleaning).
• Ensures that all work stations remain clean and sufficiently stocked.
• Orders replacement stock from runners as necessary.
• Efficiently and accurately completes required paperwork.
• Ensures that all employees adhere to alcohol policies.
• Manages staff to ensure food preparation meets guidelines set by Legends and the board of health.
• Willing and able to fill any position in the location if needed.
• At closing, works with other stand personnel to properly count ending inventory, clean equipment, and organize stock for the next event.
• Knowledgeable of POS system including voids, credit card issues, and closing out procedures.
• Input daily event sheets and daily reports.
• Works closely with the customer service department to improve service in all assigned areas.
• Does inventory at assigned locations.
• Handles assigned area schedules, makes changes, prints, and posts them.
• Maintains a friendly, positive attitude and a professional demeanor at all times.
• Interacts with guests and staff to ensure satisfaction.
• Has extensive knowledge of the food and beverage menu, specials, and services offered.
• Knows the layout of the venue and assigned area.
• Provides guests with personal service and attention to detail that exceeds expectations.
• Maintains a clean, neat, and safe work area.
• Assures compliance with company service standards, inventory, and cash control procedures.
• Works as a team with associates and other service departments in the venue.
• Works a flexible schedule to meet demand levels, including days, nights, weekends, and holidays.
• Meets state and local health requirements for food handlers and alcoholic beverage services.

Qualifications

• 2 to 4 years working in a fast‑paced, high‑end club, restaurant, or catering location.
• High School Diploma; some college preferred.
• Proactive, self‑motivated, organized, and able to prioritize as needed.
• Detail oriented.
• Ability to work under pressure and adapt to change quickly.
• Punctual and dependable.
• Ability to read and maintain information.
• Ability to perform simple mathematical calculations.
• Must speak, read, write, and understand English.
• Ability to move quickly and act on assigned duties within established production and service time frames.
• Maintains personal hygiene and a well‑groomed appearance.
• Ability to walk long distances and stand for extended periods of time.
• Can stand, kneel, lift (up to 30 pounds), carry items, push carts, walk at a fast pace, and bend down.

Safety & Risk Management

• Encourages the team to follow all safety policies and procedures, including reporting unsafe conditions and completing company‑wide and job‑specific safety training.
• Reports all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day the incident is reported.

Equal Opportunity Employer

Legends Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.