Suite Attendant

Priority Dispatch Corp.; Foxborough, Northern (MA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Priority Dispatch Corp. is seeking a part-time Suite Attendant in Foxborough, MA 02035 to provide exceptional customer service to luxury suite guests and suite holders.

You will handle suite setup, maintain the suite during events, and anticipate guests’ needs, serving beverages and ensuring service standards are met. Qualifications include 2–4 years in high-volume catering, knowledge of food and beverage service, a professional demeanor, and the ability to work a flexible schedule including

Qualifications

• 2–4 years of experience in high-volume catering or full-service dining preferred.
• Knowledge of food and beverage service and standards.
• Maintains professional demeanor and appearance.
• Strong organizational skills with attention to detail.
• Ability to communicate effectively in English, verbally and in writing.
• Must be at least 18 years of age.
• Flexible schedule; some nights, weekends and holidays will be required.

Responsibilities

• Provide exceptional guest service to internal and external guests.
• Set up suites and maintain them during events.
• Review event day orders to ensure accuracy before guest arrival.
• Prepare and serve beverages following service standards.
• Ensure wine, table, and buffet service standards are met.
• Break down, clean, and store service equipment after events.
• Respond promptly and courteously to guest needs.
• Comply with food safety and sanitation standards.
• Complete tasks in various environments as directed.
• Assist with special projects as needed.

Skills

2-4 years catering experience

Food & beverage service knowledge

Professional demeanor

Strong organizational skills

English communication

18+ years

Flexible schedule

Education

High School Diploma or Equivalent

Job description

# Suite AttendantNPS - Foxborough, MA 02035## OverviewSalary Range$15.00 - $20.00 HourlyPosition TypePart TimeEducation LevelHigh School Diploma or Equivalent## Description**SUMMARY:**The Suite Attendant is responsible for providing exceptional customer service to internal and external Luxury Suite guests and Suite Holders. The Suite Attendant is also responsible for suite set up, maintaining the suite during events, anticipating guests’ needs, and communicating with their supervisors should any issues arise. The Suite Attendant plays a critical role in the success of our operation and serves as the primary point of contact for Suite Holders and their guests at each event.**DUTIES AND RESPONSIBILITIES**1. Strive to provide each guest with an exceptional experience through a detailed understanding of guest expectations, anticipating guests’ needs, and fulfilling special requests with assistance of management.2. Deliver first-class customer service to all guests, ensuring that all special requests and needs are met.3. Anticipate guests’ needs by thoroughly understanding and carefully reviewing event-day orders to ensure accuracy prior to guest arrival.4. Set-up catered events with attention to detail and in accordance with departmental standards.5. Prepare and serve alcoholic beverages with proper knowledge of beverage offerings and service standards.6. Meet all service standards, including but not limited to wine service, table service, and buffet service.7. Thoroughly break down and clean all service equipment and supplies following events, ensuring proper care and storage.8. Respond to guest needs in a prompt, professional manner, and courteous manner.9. Comply with all food and sanitation standards within the suite.10. Complete tasks in a variety of environments as assigned by management.11. Special projects and assignments as business dictates**SUPERVISORY RESPONSIBILITIES*** This position has no supervisory responsibilities.**SKILLS AND QUALIFICATIONS*** 2 – 4 years of experience in high-volume catering or full-service dining preferred* Knowledge of food and beverage service* Maintain a professional demeanor and appearance* Strong organizational skills and attentive to detail* Ability to work independently or as part of a team to complete tasks* Ability to communicate effectively in English, both verbally and in writing* Must be at least 18 years of age* Flexible schedule; **some nights, weekends and holidays** **will be required.*** Ability to commit to the entire football season and off-season peak periods throughout the year.**PHYSICAL DEMANDS*** Ability to stand and walk for extended periods of time* Ability to lift 40lbs* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions**WORK ENVIRONMENT*** Fast-paced work environment* The noise level in the work environment is usually loud on event days**CERTIFICATES, LICENSES, REGISTRATIONS*** TEAMS Certificate**OTHER DUTIES**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.