Sugarloaf Retail Winter Sales Associate

Boyne Resorts

Carrabassett Valley (ME)

On-site

USD 22,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Free lift pass for skiing and/or ridin
Discounts at resort F&B and retail
Discounted ski/snowboard lessons and 

Access to Nordic trails
Discounted passes at other Boyne and 


Job summary

Sugarloaf is seeking Retail Sales Associates for the upcoming winter season. Responsibilities include delivering high-quality customer service, product knowledge, and daily retail operations across several shop locations. Start wage is between $16 and $18 per hour, depending on experience, with part-time and full-time winter openings.

Ideal candidates communicate well, have customer service and sales experience, and can work in a team. Benefits include lift passes and resort discounts.

Qualifications

  • Effective communication skills.
  • Experience in customer service and sales.
  • Ability to work well as part of a team.
  • Attention to detail with money handling and register use.
  • Ability to exert moderate physical activity to stock/move inventory.
  • Knowledge or familiarity with equipment sold; experience with MS Office and POS programs.

Responsibilities

  • Provide accurate and current product information for brands in the assigned shop.
  • Use Sugarloaf tools and training to develop customer relationships and increase sales.
  • Develop knowledge of Sugarloaf Resort and local area to answer activity questions.
  • Maintain a positive and cheerful attitude at all times.
  • Take advantage of in-store and training opportunities offered.
  • Work independently and multitask while greeting guests and creating a warm atmosphere.

Skills

Communication skills
Customer service
Teamwork
Attention to detail
Physical effort
MS Office
POS systems

Tools

Microsoft Office
Point of Sale (POS)

Job description

Overview

Sugarloaf is looking to hire Retail Sales Associates for our upcoming winter season. A Retail Sales Associate is responsible for the provision of quality customer service and thorough product knowledge and will also perform the daily tasks of the retail operation. Our Retail Sales Associates are excited to help each and every guest with their needs.

Our Resort offers an array of retail outlets such as our DownHill Supply Company, Amos and Friends, the Sugarloafer Shop, Sugarloaf Cap Co, the Burton Store, and our LL Bean Store. Placement in one of these locations once hired is dependent upon candidate expertise, resort staffing needs, and availability for start date. Click here to check out all of Sugarloaf's Retail spaces.

If you enjoy working with people in a fun and supportive location, We currently have openings for both full and part-time winter season positions. This role is anticipated to start at a wage between $16-18/hour depending upon experience.

Responsibilities
  • Give accurate and current information about the merchandise for all brands carried in assigned shop
  • Utilize the tools and training provided by Sugarloaf Resort to develop long-term customer relationships and increase sales
  • Develop strong knowledge of Sugarloaf Resort property as well as the surrounding area in order tobe able to answer questions regarding area activities
  • Maintain a positive and cheerful attitude at all times
  • Take advantage of additional in-store and outside training opportunities offered
  • Must be able to work independently and multi-task while greeting all guests promptly as they enter the store and hosting a warm atmosphere at all times
Qualifications

The ideal candidate for this position will:

  • have effective communication skills
  • have experience in customer service and sales
  • be able to effectively work as part of a team
  • pay attention to detail and be accurate with money usage and register use
  • be able to exert a moderate amount of physical activity in order to carry, stock and move inventory
  • have some knowledge or familiarity with equipment sold as well as some experience with Microsoft Office and Point of Sale programs
Sugarloaf Team Member Benefits include:
  • Free lift pass for skiing and/or riding
  • Discounts at resort F&B and retail locations
  • Discounted ski/snowboard lessons and rentals
  • Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
  • Discounted passes at other Boyne and partner resorts
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