Sugarloaf Snowboard Shop Sales Associate

Sugarloaf Mountain Corporation; Northern (KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free lift pass

Discounts at resort F&B & retail

Discounted lessons & rentals

Nordic trails access

Discounted partner passes

Job summary

Sugarloaf Mountain Corporation is seeking a Snowboard Shop Sales Associate for the winter season to deliver exceptional customer service and in-depth product knowledge. The role involves assisting guests, explaining merchandise, and maintaining a friendly shop environment.

The successful candidate will have strong communication, sales experience, and the ability to work well in a team. The position includes perks such as a lift pass and resort discounts, with hourly pay based on experience.

Qualifications

• Excellent communication and customer service skills.
• Experience in customer service and sales.
• Ability to work effectively in a team.
• Attention to money handling and register operations.
• Able to stand and perform physical tasks related to stocking.
• Familiarity with snow sports equipment preferred.

Responsibilities

• Provide accurate info about merchandise and brands carried in store.
• Develop customer relationships and increase sales.
• Know Sugarloaf Resort area and activities to answer questions.
• Maintain a positive and cheerful attitude.
• Participate in in-store and outside training opportunities.
• Greet guests promptly and create a welcoming store atmosphere.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Cash handling

Attention to detail

Tools

Point of Sale

Microsoft Office

Job description

Overview

Sugarloaf is looking for Snowboard Shop Sales Associates for our coming winter season. A Snowboard Shop Sales Associate is responsible for the provision of quality customer service and thorough product knowledge and will also perform the daily tasks of the retail operation. Our Sales Associates are excited to help each and every guest with their needs.

This full-time winter season role comes with great job perks and an hourly wage of $17-22 depending upon previous experience.

Responsibilities

• Give accurate and current information about the merchandise for all brands carried in assigned shop
• Utilize the tools and training provided by Sugarloaf Resort to develop long-term customer relationships and increase sales
• Develop strong knowledge of Sugarloaf Resort property as well as the surrounding area in order tobe able to answer questions regarding area activities
• Maintain a positive and cheerful attitude at all times
• Take advantage of additional in-store and outside training opportunities offered
• Must be able to work independently and multi-task while greeting all guests promptly as they enter the store and hosting a warm atmosphere at all times

Qualifications

The ideal candidate for this position will:

• have effective communication skills
• have experience in customer service and sales
• be able to effectively work as part of a team
• pay attention to detail and be accurate with money usage and register use
• be able to exert a moderate amount of physical activity in order to carry, stock and move inventory
• have some knowledge or familiarity with equipment sold as well as some experience with Microsoft Office and Point of Sale programs

Sugarloaf Team Member Benefits include:

• Free lift pass for skiing and/or riding
• Discounts at resort F&B and retail locations
• Discounted ski/snowboard lessons and rentals
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other industry partner resorts