Success Coach

Schenectady Community Action Program; City of Schenectady (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid Personal Time

Paid Sick Time

Paid Vacation Time

Company Holidays

Medical Insurance

Dental & Vision Insurance

403(b) with Company Match!

Flexible Spending Accounts

Referral Program

Employee Assistance Program (EAP)

Parental Leave

Job summary

Schenectady Community Action Program in Schenectady, NY, is hiring for a Family Services Case Manager. You will provide case management to assist families in overcoming barriers to unemployment and achieve family stabilization using a strengths-based approach.

Home visits and collaboration with partners are part of the role. Requirements include a Bachelor's in social work or related field (Master's preferred), at least two years' experience, and a valid NY driver's license with ability to

Qualifications

• Bachelor's Degree in social work or related field required; master's preferred.
• Two years' experience providing related services to families and individuals; one year with master's degree.
• Knowledge of community-based services and resources; ability to refer within Schenectady County.

Responsibilities

• Case management to assist with overcoming barriers to long-term unemployment and family stabilization.
• Complete comprehensive assessments of family strengths and needs with goals and milestones.
• Conduct home visits and interact with clients at off-site locations to support training and employment retention.
• Evaluate progress and adjust goals in collaboration with team.
• Coordinate with partners to integrate family services.

Skills

Case management

Written and verbal communication

Adaptability

Team collaboration

Education

Bachelor's Degree in social work or related field

Master's Degree preferred

Tools

Microsoft Office

Job description

Job Details

Location: Main Office - SCHENECTADY, NY 12307

Salary Range: $22.00 - $28.00 Hourly

Helping people reclaim the life they deserve

At Schenectady Community Action Program (SCAP), we believe in supporting one another as we work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti‑poverty agency dedicated to serving low‑income individuals and families who are in economic, educational or social need. We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work‑life balance, career advancement and an amazing benefits package.

We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community.

Benefits

• Paid Personal Time
• Paid Sick Time
• Paid Vacation Time
• Company Holidays
• Medical Insurance
• Dental & Vision Insurance
• 403(b) with Company Match!
• Flexible Spending Accounts
• Referral Program
• Employee Assistance Program (EAP)
• Parental Leave
• AND MORE!

Responsibilities

• Case management to assist with overcoming the barriers to long term unemployment/underemployment and family stabilization using Family Development strengths based approach. Triage case load to ensure adequate support to families in crisis and high needs families.
• Complete comprehensive assessments of family strengths and needs using agency tools and best practices. Develop goals and milestones with family participation according to the Brief Solution Focused treatment model and Family Development in conjunction with the Employment Services Team.
• Conduct home visits and interact with customers at off‑site locations such as SCCC and DSS to observe and support task completion, graduation, advancement and retention of employment.
• Conduct regular and up to date evaluation of progress and modify goals on a periodic basis to provide support for successful completion of training and employment, do this independently and effectively communicate and work with a team – both in‑house and through case conferencing as appropriate.
• Ensure comprehensive access to all of SCAP's services, working with agency colleagues and community partners to fully integrate, streamline and coordinate family services.
• Conduct advocacy on behalf of families in a solution‑focused manner and represent SCAP in a positive, professional manner.

Qualifications

• Bachelor's Degree in social work, human services or related field, Master's Degree preferred.
• Two (2) years' experience providing related services to families and individuals; one year with master's degree. Experience in evidence‑based practices preferred.
• Knowledge of community based services, public assistance and other community resources and demonstrated skills in accessing these services appropriately. Must have the ability to learn quickly the resources available in Schenectady County, and be able to appropriately refer in‑house working with other program support staff to ensure full access to SCAP’s services.
• Must have demonstrated written and verbal communication skills.
• Must demonstrated ability to perform job responsibilities independently.
• Must have a valid New York State driver’s license, have regular access to a car and be willing to travel to off‑site locations.
• Demonstrated computer expertise with Microsoft Office and be able to stay up to date on software used in best practices.
• Background check is required through the NYS Central Registry of Child Abuse.
• Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high‑level services and lasting solutions to fit each individual’s and family’s needs.
• Must be willing to work a flexible schedule to accommodate family needs.

If you are a motivated individual and see yourself in this role, please complete our application and we will follow up with you on the next steps of the interview process.

Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other basis prohibited by law.