Substance Use Disorder Case Manager — Recovery & Support

Goodwill Industries Of Kanawha Valley; Charleston (WV); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Retirement plan

Health, dental, vision insurance

Life insurance

Short and long-term disability

Paid time off

Job summary

Goodwill Industries of the Summit is seeking a dedicated SUD Case Manager to support participants through a 16‑week recovery journey. The role focuses on case management, report writing, and program coordination within our Substance Use Disorder program.

The ideal candidate has a Bachelor’s degree in a related field, at least two years of experience in case management, and strong skills in documentation, communication, and coordination with community resources.

Qualifications

• Bachelor’s degree is required in Social Work, Psychology, Counseling, or related field.
• Minimum of two years experience in case management or working with individuals with substance use disorders preferred.
• Strong organizational and documentation skills; ability to manage multiple cases.
• Excellent written and verbal communication; knowledge of local recovery resources.
• Proficiency with MS Office and familiarity with case management software.

Responsibilities

• Conduct intake assessments to create individualized service plans.
• Provide ongoing case management, goal setting, and progress monitoring.
• Maintain accurate participant records using MS Office and case management software.
• Facilitate group and individual meetings to promote recovery and peer support.
• Coordinate referrals to housing, employment, education, and healthcare.
• Prepare monthly reports tracking progress and outcomes.
• Collaborate with staff and partners to ensure holistic support.
• Advocate for participants facing housing, employment, or health challenges.
• Ensure compliance with program policies and regulations.
• Perform other duties as assigned.

Skills

Case management

Documentation

Communication

Organization

Interpersonal skills

Facilitation

Education

Bachelor’s degree in Social Work, Psychology, Counseling, or related field

Tools

Microsoft Excel

Microsoft Word

Windows

Outlook

Case management software

Job description

Goodwill Industries of the Summit is seeking a dedicated SUD Case Manager to support participants through a 16‑week recovery journey. The role focuses on case management, report writing, and program coordination within our Substance Use Disorder program.

The ideal candidate has a Bachelor’s degree in a related field, at least two years of experience in case management, and strong skills in documentation, communication, and coordination with community resources.