Subscription Growth & Lifecycle Marketing Lead

quip; New York (NY); Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Competitive medical benefit package

Commuter benefits for parking & transit

Year-round early 'summer Fridays'

Dog-friendly office space

Job summary

quip is seeking a data-driven Manager for Loyalty and Subscription Marketing in New York. This hybrid role focuses on enhancing customer lifetime value through effective marketing strategies and lifecycle management.

The ideal candidate will bring 3-5 years of experience in subscription e-commerce, with deep knowledge of Klaviyo and Recharge platforms. This position offers competitive benefits, including a hybrid working environment located in DUMBO, Brooklyn.

Qualifications

• Minimum 3–5 years managing retention for a high‑growth subscription e‑commerce brand.
• Deep fluency in Klaviyo and Recharge is mandatory.
• Mastery of cohort analysis and lifecycle economics.

Responsibilities

• Own the Recharge roadmap and optimize the subscription user experience.
• Design advanced cancellation interception flows.
• Build targeted email and SMS flows to drive upsells.

Skills

Cross‑functional drive

Platform Expertise in Klaviyo and Recharge

Analytical Mindset

Channel Mastery in Email, SMS, loyalty

DTC Experience

Job description

quip is seeking a data-driven Manager for Loyalty and Subscription Marketing in New York. This hybrid role focuses on enhancing customer lifetime value through effective marketing strategies and lifecycle management.

The ideal candidate will bring 3-5 years of experience in subscription e-commerce, with deep knowledge of Klaviyo and Recharge platforms. This position offers competitive benefits, including a hybrid working environment located in DUMBO, Brooklyn.