Subscription Analytics Analyst

Epson America Inc.; Los Alamitos, Northern (CA, KY); Hybrid; USD 75,000 - 104,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Life & disability insurance

401(k) plan

Educational assistance

Job summary

Epson America, Inc. is seeking a Business Analyst – Subscription to support our direct-to-consumer print subscription programs from Los Alamitos, CA.

You will conduct reporting and analytics to deliver timely, accurate insights for cross-functional teams and executive leadership. You will build Power BI reports, analyze customer lifecycles and trends, and collaborate across departments to inform planning and forecasting.

Qualifications

• 2–5 years of experience in analytics, BI, forecasting, or related role.
• Bachelor's degree in Business, Finance, Economics, Analytics, Data Science, or related field.
• Strong analytical and problem-solving skills with the ability to translate data into insights.
• Experience creating dashboards, reports, and data visualizations in Power BI or similar tools.
• Proficient Excel skills and ability to handle complex data sets.
• Understanding of business planning, forecasting, metrics, and KPIs.
• Ability to present clear reports to executives and stakeholders.
• Attention to detail and ability to manage multiple requests in a fast-paced environment.
• Strong communication and collaboration across teams.
• Experience analyzing subscription, customer lifecycle, e-commerce, or consumer data a plus.

Responsibilities

• Gather and evaluate data for subscription programs.
• Create and maintain Power BI reports and analyses.
• Prepare business reports for executives.
• Collaborate with stakeholders on planning and forecasting.
• Maintain competitive gap analyses for programs.
• Produce ad-hoc reporting as requested by management.
• Build cross-functional relationships to meet company goals.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Forecasting

Education

Bachelor's degree in Business, Finance, Economics, Analytics, Data Science, or related field

Tools

Power BI

Excel

Job description

Epson America, Inc. is seeking a Business Analyst – Subscription to support our direct-to-consumer print subscription programs from Los Alamitos, CA.

You will conduct reporting and analytics to deliver timely, accurate insights for cross-functional teams and executive leadership. You will build Power BI reports, analyze customer lifecycles and trends, and collaborate across departments to inform planning and forecasting.