Group Product Manager, Subscription Growth

Epson America Inc; Los Alamitos (CA); Hybrid; USD 187,000 - 229,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K plan

Educational reimbursement

Job summary

Epson America, Inc. is seeking a Group Product Manager, Subscription Programs to lead a team responsible for the end-to-end subscription experience for Epson's direct-to-consumer print service.

You will shape strategy, roadmaps, pricing, and customer lifecycle initiatives to drive growth and retention. Based at Epson America's Los Alamitos HQ with a hybrid schedule, you will partner with product management, marketing, and operations to turn market insights into scalable programs and measurable

Qualifications

• 8-12 years of product management, subscription program management, or related experience.
• 3+ years of consumer subscription program management experience.
• Experience with recurring revenue and direct-to-consumer strategies.
• Experience managing full customer lifecycle: acquisition, onboarding, engagement, retention, churn reduction.
• Strong business and financial acumen with revenue, profitability, pricing, and KPIs.
• Experience developing roadmaps and business cases for new offerings.
• Ability to translate customer/market insights into recommendations.
• Proven leadership and cross-functional program leadership.
• Willingness to travel up to 50%.

Responsibilities

• Own strategy, execution, and end-to-end customer experience for Epson's subscription program.
• Manage program roadmap, timelines, risks, and launch readiness.
• Develop plans, forecasts, objectives, and key performance indicators.
• Propose new subscription initiatives and enhancements with business cases.
• Collaborate with Product Management on portfolio roadmap and channel programs.
• Oversee customer lifecycle management and BPO relationships.

Skills

Product management

Subscription program management

Business management

Financial acumen

Leadership

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Epson America, Inc. is seeking a Group Product Manager, Subscription Programs to lead a team responsible for the end-to-end subscription experience for Epson's direct-to-consumer print service.

You will shape strategy, roadmaps, pricing, and customer lifecycle initiatives to drive growth and retention. Based at Epson America's Los Alamitos HQ with a hybrid schedule, you will partner with product management, marketing, and operations to turn market insights into scalable programs and measurable