Subpoena Intake Team Lead I

Jobtailor; Mount Laurel Township (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

Bank seeks an experienced Subpoena Operations Manager to oversee intake, data entry, and staff development within the subpoena team. This role coordinates with legal teams to ensure timely production and strict confidentiality in a banking environment.

The candidate will lead projects, train new staff, and manage complex production requests, while maintaining high accuracy and compliance with policies.

Qualifications

• High school diploma or GED required.
• At least 5 years related experience.
• 4+ years legal assistant or admin experience in banking/corporate environment.
• Legal Assistant certification/training highly desirable.
• Strong knowledge of department policies and confidentiality.
• Proficient in Microsoft Word, Excel, PowerPoint, and Access.
• Excellent typing and transcription skills.
• Excellent interpersonal and written communication.

Responsibilities

• Oversee daily subpoena intake operations and data entry.
• Provide people management and leadership to subpoena staff.
• Assist management and guidance to subpoena team.
• Supervise subpoena department projects and track progress.
• Train new subpoena staff in policies and procedures.
• Oversee complex production requests for Legal Research.
• Assign and direct subpoena staff work.
• Lead projects and subpoenas.
• Evaluate project effectiveness and incorporate changes.
• Communicate with in-house and outside counsel.
• Travel and/or testify as Records Custodian when required.

Skills

Data Entry

Typing Skills

Transcription Skills

Project Management

Interpersonal Communication

Customer Service Orientation

Team Leadership

Education

High School Diploma or GED

Experience: 5+ years

Legal Assistant Experience

Legal Assistant Certification

Tools

PC Proficiency

Fax Machines

Copiers

Telephone Systems

Case Tracking Systems

Job description

• Oversee daily subpoena intake operations, including reviewing incoming requests, coordinating workflow, and ensuring accurate data entry into case tracking systems
• Provide people management leadership by hiring talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling disciplinary actions as required
• Provide management, leadership, coaching, counseling, and guidance to the subpoena team
• Supervise subpoena department projects and meet regularly with department members to track progress and adjust assignments and deliverables
• Train new subpoena staff members in policies, practices, and procedures
• Oversee complex production requests and prepare them for submission to the Legal Research team
• Assign, prioritize, monitor, and direct Subpoena staff work
• Lead projects, special tasks, and difficult summons and subpoenas
• Evaluate project effectiveness after implementation, gather feedback, and incorporate changes into future project plans
• Communicate with in-house counsel and outside counsel
• Travel and/or testify on the Bank's behalf as Records Custodian when required

Requirements

• High School Diploma or GED
• 5 Years of related experience
• 4+ years of legal assistant work experience or administrative experience in a banking or corporate environment or legal office is required
• Legal Assistant certification/training highly desirable
• Must have strong knowledge of departmental policies, procedures and functional areas of the organization
• Advanced Proficiency with basic office equipment such as personal computers, fax machines, copiers and telephone systems
• Excellent knowledge of Microsoft Word, Excel, PowerPoint and Access
• Must have excellent typing and transcription skills
• Excellent interpersonal, organizational, verbal and written communication skills are necessary
• Detail-oriented, highly motivated and adaptable
• Must exercise sound judgment and maintain confidentiality of records and information
• Must have excellent Customer service orientation
• Ability to work in a high-volume, deadline-driven environment
• Ability to prioritize time-sensitive requests

Core Competencies

Demonstrates strong leadership in managing subpoena operations, including staff development, project oversight, and effective communication with legal teams. Possesses advanced proficiency in office software and a solid understanding of legal procedures and confidentiality requirements.

Highest-signal resume keywords

• Subpoena Operations Management
• Legal Assistant Certification
• Microsoft Office Proficiency
• Project Management
• Interpersonal Communication

ATS Optimization Keywords

Hard Skills

• Data Entry
• Typing Skills
• Transcription Skills
• Project Evaluation
• Legal Procedures Knowledge

Soft Skills

• Team Leadership
• Organizational Skills
• Adaptability
• Customer Service Orientation
• Sound Judgment

Certifications & Qualifications

• Legal Assistant Certification

Industry Keywords

• Subpoena
• Legal Research
• Banking Environment
• Corporate Environment
• Confidentiality

Tools & Technologies

• Personal Computers
• Fax Machines
• Copiers
• Telephone Systems
• Case Tracking Systems