Subject Matter Expert - Web Development

Chegg; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Chegg is seeking a Subject Matter Expert in Web Development to drive curriculum improvements and ensure high-quality learner experiences across programs. You will blend academic expertise with practical software development to strengthen content, tooling, and platform delivery for scalable programs.

You will lead curriculum reviews, validate materials, projects and assessments, and collaborate with Learning Managers, Product and Engineering teams to resolve issues, improve content quality, and

Qualifications

• Experience designing or reviewing web development curricula aligned with industry.
• Ability to identify curriculum gaps and content quality issues.
• Strong collaboration with learning managers and engineering teams.

Responsibilities

• Review and enhance web development curriculum across programs.
• Identify curriculum gaps and update content accordingly.
• Design and validate learning materials, projects, and assessments.
• Collaborate with Product, Engineering, and Learning Managers to improve outcomes.
• Provide subject matter expertise on frontend and backend concepts when needed.
• Support live sessions and engineering escalations.

Skills

Curriculum development

Web development

Frontend technologies

Backend technologies

Debugging

Technical problem-solving

Content review

Stakeholder collaboration

Quality assurance

Analytical thinking

Job description

Subject Matter Expert Web Development

Drive continuous improvement of web development programs by identifying and resolving curriculum gaps, content issues, and tooling defects while ensuring a high-quality learner experience. This role combines academic expertise with practical software development knowledge to strengthen curriculum quality, improve learning platforms, and support scalable program delivery. The role acts as a technical and academic subject matter authority, bridging curriculum, technology, and learner needs.

Key Responsibilities

Primary Responsibilities

Curriculum Improvement & Content Excellence

• Own continuous review and enhancement of web development curriculum across programs.
• Identify and resolve curriculum gaps, inaccuracies, outdated concepts, and learning experience issues.
• Collaborate with Learning Managers and academic stakeholders to improve content quality and learner outcomes.
• Design, review, and validate learning materials, projects, assessments, and practical exercises.
• Ensure curriculum reflects current industry practices, tools, frameworks, and development standards.
• Support creation of new content, modules, and learning resources where required.

Tooling & Platform Bug Resolution

• Identify, investigate, and resolve curriculum-related and platform-related issues affecting learners and experts.
• Act as the first line of technical analysis for tooling defects impacting learning delivery.
• Partner with Product and Engineering teams to define, prioritize, and validate fixes.
• Perform testing and quality checks for curriculum and platform updates before release.
• Maintain documentation of recurring issues, root causes, and recommended improvements.

Program Research & Innovation

• Research emerging web development technologies, frameworks, and industry trends.
• Recommend curriculum enhancements based on market demand and evolving technology landscapes.
• Support modernization of programs to maintain industry relevance and learner employability.

Secondary Responsibilities

Technical Academic Support

• Provide subject matter expertise on frontend and backend development concepts when required.
• Support expert teams in resolving complex technical queries and academic escalations.
• Review technical assessments, projects, and learner submissions as needed.

Delivery & Operational Support

• Provide support during live sessions, workshops, and bootcamps when required.
• Assist in managing academic escalations related to curriculum or technical content.
• Support cross-functional initiatives aimed at improving learner experience and program effectiveness.

Key Outcomes

• Improved curriculum quality, accuracy, and industry relevance
• Faster identification and resolution of content and tooling issues
• Reduced learner and expert escalations related to curriculum defects
• Enhanced learning experience through continuous program improvements
• Strong alignment between curriculum, platform capabilities, and industry expectations

Key Skills

Curriculum development, web development, frontend technologies, backend technologies, debugging, technical problem-solving, content review, stakeholder collaboration, quality assurance, analytical thinking.