Subaru Service Advisor - High-Energy Customer Champion

Phil Long Dealerships; Glenwood Springs (CO); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Employee Discounts

Job summary

Phil Long Subaru of Glenwood Springs is seeking a Full Time Automotive Service Advisor in Glenwood Springs, CO. This onsite position engages directly with customers to understand their automotive needs and guide them through service options.

You will greet clients, create repair orders, present estimates, schedule services, and clearly communicate findings. A background in automotive service with strong communication is ideal; ASE certifications and a valid driver’s license are a plus.

Qualifications

• Associate's degree or equivalent experience in automotive service.
• Strong communication skills to convey complex information to customers and staff.
• ASE certifications and a valid driver’s license enhance qualifications.

Responsibilities

• Greet clients and listen attentively to automotive concerns.
• Assess service type and prepare repair orders; provide estimates for additional repairs.
• Advise on routine maintenance and identify mechanical issues through questioning or inspections.
• Prepare detailed work orders, communicate findings, and explain costs clearly.

Skills

Communication

Customer service

Problem-solving

Empathy

Education

Associate's degree or equivalent experience

Job description

Phil Long Subaru of Glenwood Springs is seeking a Full Time Automotive Service Advisor in Glenwood Springs, CO. This onsite position engages directly with customers to understand their automotive needs and guide them through service options.

You will greet clients, create repair orders, present estimates, schedule services, and clearly communicate findings. A background in automotive service with strong communication is ideal; ASE certifications and a valid driver’s license are a plus.