Automotive Service Advisor - Customer‑Centric Shop

Gwsubaru; Glenwood Springs (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

An automotive dealership in Glenwood Springs is seeking an experienced Automotive Service Advisor to enhance customer experience. You will greet clients, assess their vehicle service needs, prepare and explain repair orders, and ensure transparent communication throughout the service process. Ideal candidates have an Associate's degree in automotive service or equivalent experience, strong communication, and problem-solving skills. ASE certifications and a valid driver's license are advantageous. Join our team to deliver exceptional automotive service!

Qualifications

• Strong communication skills to convey complex information.
• Ability to interpret safety and maintenance documents.
• Proficient in writing clear reports and instructions.
• Excellent reasoning abilities to solve practical problems.
• ASE certifications and valid driver's license are beneficial.

Responsibilities

• Greeting clients and listening to their automotive concerns.
• Assessing types of services required and preparing repair orders.
• Providing estimates for additional repairs and advising on maintenance.
• Handling scheduling, complaints, and maintaining a professional work area.

Skills

Communication skills

Problem-solving skills

Mathematical skills

Interpersonal skills

Education

Associate's degree or equivalent experience in automotive service

Job description

An automotive dealership in Glenwood Springs is seeking an experienced Automotive Service Advisor to enhance customer experience. You will greet clients, assess their vehicle service needs, prepare and explain repair orders, and ensure transparent communication throughout the service process. Ideal candidates have an Associate's degree in automotive service or equivalent experience, strong communication, and problem-solving skills. ASE certifications and a valid driver's license are advantageous. Join our team to deliver exceptional automotive service!