Subaru Automotive Service Advisor

Gwsubaru; Glenwood Springs (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

An automotive dealership in Glenwood Springs is seeking an experienced Automotive Service Advisor to enhance customer experience. You will greet clients, assess their vehicle service needs, prepare and explain repair orders, and ensure transparent communication throughout the service process. Ideal candidates have an Associate's degree in automotive service or equivalent experience, strong communication, and problem-solving skills. ASE certifications and a valid driver's license are advantageous. Join our team to deliver exceptional automotive service!

Qualifications

• Strong communication skills to convey complex information.
• Ability to interpret safety and maintenance documents.
• Proficient in writing clear reports and instructions.
• Excellent reasoning abilities to solve practical problems.
• ASE certifications and valid driver's license are beneficial.

Responsibilities

• Greeting clients and listening to their automotive concerns.
• Assessing types of services required and preparing repair orders.
• Providing estimates for additional repairs and advising on maintenance.
• Handling scheduling, complaints, and maintaining a professional work area.

Skills

Communication skills

Problem-solving skills

Mathematical skills

Interpersonal skills

Education

Associate's degree or equivalent experience in automotive service

Job description

Are you excited about this Automotive Service Advisor job?

As a Main Shop Advisor at Phil Long Subaru of Glenwood Springs, you'll play a vital role in creating an exceptional customer experience by greeting clients warmly and attentively listening to their automotive concerns. You'll assess the type of service required, prepare repair orders, and provide estimates for additional repairs if needed. Your expertise will shine as you advise customers on routine maintenance and identify mechanical issues through thoughtful questioning or inspections.

You'll prepare detailed work orders, communicate findings, and explain costs clearly, ensuring transparency at every step. Scheduling service appointments, handling complaints, and maintaining a clean and professional work area will be part of your daily responsibilities. Utilizing your problem-solving skills, you'll connect with customers proactively, keeping them informed about their vehicle's service status and reinforcing the importance of regular maintenance.

This role is perfect for those who thrive in a fast-paced, customer-centric environment while delivering excellence in automotive service.

Would you be a great Automotive Service Advisor?

To excel as a Main Shop Advisor at Phil Long Subaru of Glenwood Springs, you will need a combination of educational background and practical skills. An Associate's degree or equivalent experience in automotive service is ideal, along with strong communication skills to effectively convey complex information to customers and staff. Proficiency in reading and interpreting safety and maintenance documents is essential, as is the ability to write clear reports and instructions. Strong mathematical skills are crucial, as you will compute costs, estimates, and various measurements involving fractions and percentages.

Reasoning abilities are also vital; you must solve practical problems and interpret diverse instructions. Successful candidates will have excellent interpersonal skills, allowing them to handle customer inquiries and complaints with empathy. Additionally, possessing Automotive Service Excellence (ASE) certifications and a valid driver's license will enhance your qualifications for this pivotal role in our dealership.

Will you join our team?

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!