Stylist in Training / Apprentice Stylist

Supercuts, Inc.; Waukesha (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a stylist-in-training to join their team. This temporary position is designed to help aspiring stylists integrate into the salon environment while learning the business. Responsibilities include delivering exceptional customer service, promoting services, and assisting with salon operations. The role offers a unique opportunity to grow within the company, with the potential for promotion to a licensed stylist. If you are passionate about the beauty industry and eager to learn, this is the perfect stepping stone to launch your career in hairstyling.

Qualifications

• Must graduate from an accredited cosmetology school and obtain necessary licenses within 90 days.
• Ability to work in a dynamic salon environment with good time management skills.

Responsibilities

• Market and grow the business by promoting and selling services and products.
• Provide exceptional customer service and manage salon operations effectively.

Skills

Customer Service

Time Management

Interpersonal Skills

Sales Skills

Computer Knowledge

Multi-tasking

Education

Graduation from an accredited cosmetology school

Obtaining necessary license(s)

Tools

Point-of-Sale Systems

Job description

A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training’s responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training’s job duties include:

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect.

Qualifications

• Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date
• Ability to work in a dynamic salon environment
• Good time management skills, good judgment, and the ability to multi-task
• Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management
• Computer knowledge including but not limited to point-of-sale systems and data entry
• Ability to work a flexible schedule including nights and weekends

Essential Functions

Market and Grow the Business:

• Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed
• Clearly convey a complete understanding of pricing for available services
• Coordinate Promotional Sales displays as directed by the company using ShopTalk
• Responsible for sales to walk-in retail customers

Provide Exceptional Customer Service:

• Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary
• Estimate wait times for scheduled and unscheduled appointments
• Answer the telephone promptly and professionally
• Handle general complaints and refer customer service issues to the manager

Manage and Control Expenses:

• Follow weekly salon schedules as directed by Salon Manager
• Correctly charge for services rendered and products purchased, including proper discounting according to Company policy
• Safeguard company assets by adhering to company policies and procedures

Complete Required Administrative Tasks/Compliance:

• Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager
• Communicate effectively with management, customers and co-workers in a professional and courteous manner
• Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety
• Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management
• Adhere to all corporate policies, procedures and work rules
• Handle all POS transactions including opening and closing the register

Physical Requirements and Work Environment

• Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products.
• Continuous standing throughout the day
• Continuous reaching, alternating between shoulder level and above shoulder level height to stock shelves.
• Occasional pushing and pulling to move styling chair.
• Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and client perfume.
• Occasional climbing of ladder/stepstool to stock shelves, retrieve products and maintain salon.
• Ability to communicate with customers regarding services offered and requested and the customer’s needs and wants.
• Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents.
• Occasional travel to mandatory meetings and training sessions, including overnight travel.