Stylish Fashion Sales Pro: Commission & Flexible Hours

Nordstrom, Inc.; West Natick (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Merchandise discount

PTO & Holidays

Job summary

Nordstrom, Inc. in West Natick, MA, seeks an energetic Sales Associate to help customers feel confident and look their best. You will deliver personalized style guidance across Women's, Shoes, Men's, Lingerie, Kids, Jewelry and Accessories, while building lasting customer relationships.

You’ll thrive in a fast-paced, high-volume environment, use digital selling tools, and contribute to a team-focused, sales-driven culture with flexible evening and weekend shifts.

Qualifications

• A genuine passion for fashion, styling and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools
• Offer honest, confident style and fit feedback that earns trust and drives loyalty
• Set and achieve personal sales goals, and stay accountable to results
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count
• Stay current on product knowledge and trends to serve as a trusted style resource
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)

Skills

Customer service

Sales

Fashion knowledge

Styling advice

Digital tools

Tools

POS system

Digital selling tools

Job description

Nordstrom, Inc. in West Natick, MA, seeks an energetic Sales Associate to help customers feel confident and look their best. You will deliver personalized style guidance across Women's, Shoes, Men's, Lingerie, Kids, Jewelry and Accessories, while building lasting customer relationships.

You’ll thrive in a fast-paced, high-volume environment, use digital selling tools, and contribute to a team-focused, sales-driven culture with flexible evening and weekend shifts.