Fashion Sales Pro | Commission-Driven & Customer-Focused

Nordstrom Inc; Pittsburgh (Allegheny County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement and Paid Time Off

Life Insurance and Disability

Merchandise Discount

Employee Assistance Program

401k

Holidays

Job summary

Nordstrom, Inc. is seeking enthusiastic retail associates to help customers feel confident in fashion across Women's Apparel, Shoes, Men's Apparel, Lingerie, Kids Apparel & Shoes, Jewelry, Handbags, Accessories & Luggage.

You will deliver personalized styling, build relationships, and meet sales goals through in-store interactions and digital tools. The role emphasizes customer service, product knowledge, and teamwork, with a flexible schedule including evenings, weekends, and peak periods.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in inventory counts.
• Follow Up – build lasting relationships to drive repeat business and enroll customers in Nordy Club.

Skills

Customer service

Fashion knowledge

Communication

Relationship-building

Team player

Digital selling tools

Tools

POS system

Nordstrom digital tools

Job description

Nordstrom, Inc. is seeking enthusiastic retail associates to help customers feel confident in fashion across Women's Apparel, Shoes, Men's Apparel, Lingerie, Kids Apparel & Shoes, Jewelry, Handbags, Accessories & Luggage.

You will deliver personalized styling, build relationships, and meet sales goals through in-store interactions and digital tools. The role emphasizes customer service, product knowledge, and teamwork, with a flexible schedule including evenings, weekends, and peak periods.