Styling & Customer Experience Sales Associate

Tapestry (Coach/Kate Spade); Arcadia (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Kate Spade New York is seeking a Store Associate to warmly greet guests, share expert product knowledge, and help create complete looks through styling advice. You will guide purchase decisions and ensure a seamless checkout while maintaining stockroom organization and POS accuracy.

The role emphasizes strong communication, teamwork, and a passion for brand storytelling to drive results and customer loyalty.

Qualifications

• Professional selling skills with strong interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Provide styling advice, suggest add-ons, and create complete looks.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Maintain stockroom organization and POS transactions.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.

Skills

Professional selling skills

Retail experience

Interpersonal communication

Multitask & teamwork

Social media awareness

English proficiency

Tools

POS system

Job description

Kate Spade New York is seeking a Store Associate to warmly greet guests, share expert product knowledge, and help create complete looks through styling advice. You will guide purchase decisions and ensure a seamless checkout while maintaining stockroom organization and POS accuracy.

The role emphasizes strong communication, teamwork, and a passion for brand storytelling to drive results and customer loyalty.