Fashion Sales Associate – Styling & Customer Experience

Tapestry (Coach/Kate Spade); Byron Township (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Kate Spade New York is seeking a dynamic retail professional to engage customers with expert styling and product knowledge. You will greet guests, listen to needs, and build complete looks that showcase brand attributes across handbags, apparel, and accessories.

The role requires strong communication, teamwork, and the ability to drive sales while delivering a seamless checkout experience. Flexible scheduling supports busy retail periods and holidays.

Qualifications

• Professional selling skills and strong interpersonal abilities.
• Experience in a retail environment.
• Ability to multitask and work collaboratively in a team.
• English proficiency; local market language proficiency as applicable.

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Skills

Professional selling skills

Interpersonal communication

Multitask

Team collaboration

Social media awareness

Job description

Kate Spade New York is seeking a dynamic retail professional to engage customers with expert styling and product knowledge. You will greet guests, listen to needs, and build complete looks that showcase brand attributes across handbags, apparel, and accessories.

The role requires strong communication, teamwork, and the ability to drive sales while delivering a seamless checkout experience. Flexible scheduling supports busy retail periods and holidays.