Style & Service Specialist — Fashion Floor & Checkout

Nordstrom; Corte Madera (CA); On-site; USD 60,174,000 - 62,609,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom in Corte Madera, CA is seeking a Store Support teammate who loves fashion and delivering outstanding customer service at the point of sale. You’ll assist customers, keep the floor runway-ready, restock, and stay current on trends to help purchases.

You’ll be a reliable team player, handle multiple tasks, and be flexible to support different areas like order fulfillment and pickup. Competitive pay and benefits accompany a supportive team culture at Nordstrom.

Qualifications

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new computer applications.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service.
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion.
• Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor.
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary.
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program.
• Flexible to support other areas of the store including order fulfillment and order pick-up.

Skills

Prioritization

Communication

Organization

Problem solving

Computers

Flexibility

Job description

Nordstrom in Corte Madera, CA is seeking a Store Support teammate who loves fashion and delivering outstanding customer service at the point of sale. You’ll assist customers, keep the floor runway-ready, restock, and stay current on trends to help purchases.

You’ll be a reliable team player, handle multiple tasks, and be flexible to support different areas like order fulfillment and pickup. Competitive pay and benefits accompany a supportive team culture at Nordstrom.