Fashion-Forward Cashier & Floor Support

Nordstrom; Troy (MI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Merchandise Discount

Medical/Dental/Vision

Paid Time Off

Job summary

Nordstrom in the United States is seeking a Store Support employee who loves fashion and delivering exceptional customer service at the point of sale. You will assist customers, handle sales and returns, and help keep the department runway ready.

The role emphasizes fast service, teamwork, staying current with fashion trends, and building relationships by sharing information about events, Nordstrom gift cards, and the Rewards program. Flexibility to assist other store areas is expected.

Qualifications

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new applications.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
• Be a great team player by doing your part to keep the department runway ready, including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
• Flexible to support other areas of the store including order fulfillment and order pick-up

Skills

Prioritization

Excellent communication

Organization

Problem solving

Computer proficiency

Job description

Nordstrom in the United States is seeking a Store Support employee who loves fashion and delivering exceptional customer service at the point of sale. You will assist customers, handle sales and returns, and help keep the department runway ready.

The role emphasizes fast service, teamwork, staying current with fashion trends, and building relationships by sharing information about events, Nordstrom gift cards, and the Rewards program. Flexibility to assist other store areas is expected.