Fashion Concierge & Checkout Support

Nordstrom Inc; Corte Madera (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Corte Madera, CA is seeking a Store Support teammate who thrives on fashion and delivering top-notch customer service at the point of sale. You’ll assist customers, handle returns, and help keep the floor and cash wrap area organized and inviting for guests.

You’ll stay current with fashion trends, build customer relationships, and be ready to support order fulfillment and pickup as needed. The role emphasizes teamwork, quick service, and a warm, helpful attitude.

Qualifications

• The ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new computer applications.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
• Be a great team player by doing your part of keep the department runways ready, including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
• Flexible to support other areas of the store including order fulfillment and order pick-up

Skills

Customer service

Communication

Multitasking

Organizational skills

Problem solving

Technological aptitude

Flexibility

Tools

POS systems

Job description

Nordstrom in Corte Madera, CA is seeking a Store Support teammate who thrives on fashion and delivering top-notch customer service at the point of sale. You’ll assist customers, handle returns, and help keep the floor and cash wrap area organized and inviting for guests.

You’ll stay current with fashion trends, build customer relationships, and be ready to support order fulfillment and pickup as needed. The role emphasizes teamwork, quick service, and a warm, helpful attitude.