Style & Guest Experience Lead – Retail

La Ligne LLC; Larkspur (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

La Ligne LLC in California is seeking a motivated Retail Sales Associate to provide exceptional client service and drive store performance.

You will open and close the store, engage customers, manage inventory needs, support in-store events, and collaborate with the team to hit monthly goals while maintaining an inviting, well-presented shop.

Experience in retail, a positive attitude, and the ability to cross-sell and resolve issues promptly are essential.

Qualifications

• Retail experience required (2+ years)
• Existing client base preferred
• Strong aesthetic sensibilities and sense of style
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment

Responsibilities

• Develop and retain strong client relationships through customer engagement and clienteling
• Open and close store including all related duties
• Communicate inventory needs to support business goals
• Help facilitate in-store events
• Team sell to achieve monthly store goals
• Increase in-store sales by cross-selling products to increase purchase amounts
• Maintain a clean, organized and aesthetically pleasing store front
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
• Resolve customer complaints and concerns in a timely manner

Skills

Clienteling

Store operations

Inventory communication

Event support

Team selling

Cross-selling

Visual presentation

Conflict resolution

Education

High School/GED

Associate or Bachelor’s degree preferred

Job description

La Ligne LLC in California is seeking a motivated Retail Sales Associate to provide exceptional client service and drive store performance.

You will open and close the store, engage customers, manage inventory needs, support in-store events, and collaborate with the team to hit monthly goals while maintaining an inviting, well-presented shop.

Experience in retail, a positive attitude, and the ability to cross-sell and resolve issues promptly are essential.