Store Key Holder & Client Experience Lead

La Ligne; Larkspur (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

La Ligne in California is seeking a motivated Retail Sales Associate to delight clients with exceptional service in a fast-paced store. You will build lasting relationships, assist with opening and closing duties, and help manage daily operations with attention to presentation and guest experience.

You’ll contribute to team selling, cross-sell to raise purchase values, communicate inventory needs, help facilitate in-store events, and maintain a clean, visually appealing storefront that reflects

Qualifications

• 2+ years of retail experience.
• Existing client base.
• Strong aesthetic sensibilities and sense of style.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Responsibilities

• Develop and retain strong client relationships through customer engagement and clienteling.
• Open and close store including all related duties.
• Communicate inventory needs to support business goals.
• Help facilitate in-store events.
• Team sell to achieve monthly store goals.
• Increase in store sales by cross-selling products to increase purchase amounts.
• Maintain a clean, organized and aesthetically pleasing store front.
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
• Resolve customer complaints and concerns in a timely manner.

Skills

Clienteling

Retail sales

Customer service

Visual merchandising sensibility

Education

High School/GED

Job description

La Ligne in California is seeking a motivated Retail Sales Associate to delight clients with exceptional service in a fast-paced store. You will build lasting relationships, assist with opening and closing duties, and help manage daily operations with attention to presentation and guest experience.

You’ll contribute to team selling, cross-sell to raise purchase values, communicate inventory needs, help facilitate in-store events, and maintain a clean, visually appealing storefront that reflects