Style & Customer Experience Specialist

KnitWell Group; United States; On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is hiring a Sales Associate to serve as a brand ambassador, delivering personalized styling recommendations and building genuine connections with customers. You will maintain an orderly, inviting store floor and collaborate with teammates to create memorable shopping experiences.

The role requires a hospitality mindset, willingness to work evenings, weekends, and holidays, and comfort with operating a POS system to support a seamless omnichannel experience.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Create authentic connections with customers and guide their shopping journey with personalized styling recommendations.
• Keep the store organized and visually appealing, ensuring merchandise is in the right place.
• Collaborate with the team to deliver personalized customer experiences and maintain an inviting sales floor environment.
• Use available tools to provide a seamless omnichannel shopping experience and stay informed on brand priorities.

Skills

Customer-focused experience

Hospitality mindset

Flexible availability

POS technology proficient

Proactive decision making

Tools

Point-of-sale system

Job description

KnitWell Group is hiring a Sales Associate to serve as a brand ambassador, delivering personalized styling recommendations and building genuine connections with customers. You will maintain an orderly, inviting store floor and collaborate with teammates to create memorable shopping experiences.

The role requires a hospitality mindset, willingness to work evenings, weekends, and holidays, and comfort with operating a POS system to support a seamless omnichannel experience.