Personal Styling & Customer Experience Specialist

KnitWell Group; Waterford Township (OH); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and opportuni

Community impact through our philanth

Job summary

KnitWell Group is seeking a Sales Associate to be the brand ambassador on the floor. You’ll guide customers with personalized styling, keep the area organized, and collaborate with teammates to deliver memorable shopping experiences.

You’ll bring hospitality, a customer-focused mindset, and comfort using a POS system and store technology. Flexible availability including evenings, weekends, and holidays is expected, with opportunities for professional development within our brands.

Qualifications

• Experience in sales or customer service preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Proficient with point-of-sale systems and retailer tech.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer-focused experience

Technology proficient

POS system

Initiative

Tools

POS system

Job description

KnitWell Group is seeking a Sales Associate to be the brand ambassador on the floor. You’ll guide customers with personalized styling, keep the area organized, and collaborate with teammates to deliver memorable shopping experiences.

You’ll bring hospitality, a customer-focused mindset, and comfort using a POS system and store technology. Flexible availability including evenings, weekends, and holidays is expected, with opportunities for professional development within our brands.