Brand Stylist & Customer Experience Champion

knitwellgroup; Castle Rock (CO); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

knitwellgroup is seeking a Sales Associate to serve as a brand ambassador and guide customers through their shopping journey with personalized styling recommendations.

You will help maintain an inviting environment on the sales floor, ensure merchandise is well-organized, and collaborate with the team to deliver exceptional customer experiences. A hospitality mindset and customer-focused approach are essential to success.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer service

Tech proficient

POS system

Tools

Point-of-sale system

Job description

knitwellgroup is seeking a Sales Associate to serve as a brand ambassador and guide customers through their shopping journey with personalized styling recommendations.

You will help maintain an inviting environment on the sales floor, ensure merchandise is well-organized, and collaborate with the team to deliver exceptional customer experiences. A hospitality mindset and customer-focused approach are essential to success.