Style & Customer Experience Specialist

Tapestry (Coach/Kate Spade); San Marcos (TX); On-site; USD 17,000 - 30,000; Full time

Job summary

Kate Spade New York in Texas is seeking a passionate Retail Sales Associate to welcome guests, share product knowledge, and help create complete looks. You’ll engage customers, guide choices, and ensure a seamless checkout experience while representing the brand’s colorful, optimistic DNA.

You’ll collaborate with a team, stay informed about stock and promotions, and participate in omnichannel selling as needed. Strong communication and multitasking thrive in this fashion-forward store.

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.

Skills

Sales skills

Retail experience

Multitasking

Social media awareness

English proficiency

Job description

Kate Spade New York in Texas is seeking a passionate Retail Sales Associate to welcome guests, share product knowledge, and help create complete looks. You’ll engage customers, guide choices, and ensure a seamless checkout experience while representing the brand’s colorful, optimistic DNA.

You’ll collaborate with a team, stay informed about stock and promotions, and participate in omnichannel selling as needed. Strong communication and multitasking thrive in this fashion-forward store.