Fashion-Forward Sales Advisor | In-Store Styling & Service

H&M; Gilroy (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Staff discount

Career development opportunities

Job summary

H&M is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively promote our products and loyalty programs. You will help with garment care, presentation, and a tidy sales floor while working closely with the team to ensure a superior customer experience.

You’ll stay updated on fashion trends, share product knowledge, and participate in onboarding and training to grow with the brand. This role is hourly and part of a dynamic store team.

Qualifications

• Experience in fashion retail or customer service roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, collaborative environment.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Promote products and loyalty programs to customers.
• Maintain garment care, presentation and clean store/back-of-house areas.
• Operate fitting rooms and checkout following best practices.

Skills

Customer service

Sales experience

Communication

Teamwork

Tools

Instore Care App

Job description

H&M is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively promote our products and loyalty programs. You will help with garment care, presentation, and a tidy sales floor while working closely with the team to ensure a superior customer experience.

You’ll stay updated on fashion trends, share product knowledge, and participate in onboarding and training to grow with the brand. This role is hourly and part of a dynamic store team.