Style Advisor & Customer Experience Specialist

knitwellgroup; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is hiring a Sales Associate to serve as the brand ambassador in-store, guiding customers through their shopping journey with personalized styling advice. You will keep merchandise organized and presentable to impress guests, while collaborating with teammates to deliver warm, inviting service.

You will leverage product knowledge, brand behaviors, and technology to provide a seamless omnichannel experience, ensuring stock, promotions, and customer needs align with brand priorities.

Qualifications

• Hospitality mindset when engaging with customers.
• Experience in customer-focused roles is preferred.
• Flexible availability – evenings, weekends, and holidays.
• Proficient with point-of-sale systems and technology used in-store.
• Proactive, takes initiative in decision making.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards with a customer focus.
• Use available tools to stay informed on priorities and promotions for omnichannel service.
• Partner with store leaders to meet goals and daily expectations.
• Build productive relationships by helping team members and sharing ideas.

Skills

Hospitality mindset

Customer-focused

POS proficiency

Flexible availability

Tech-savvy

Tools

POS system

Job description

LOFT is hiring a Sales Associate to serve as the brand ambassador in-store, guiding customers through their shopping journey with personalized styling advice. You will keep merchandise organized and presentable to impress guests, while collaborating with teammates to deliver warm, inviting service.

You will leverage product knowledge, brand behaviors, and technology to provide a seamless omnichannel experience, ensuring stock, promotions, and customer needs align with brand priorities.