Style Advisor & Customer Experience Lead

H&M; San Antonio (TX); On-site; USD 15,153 - 17,908; Part time

Benefits offered by this job

Employee discount

Staff benefits

Job summary

H&M in the United States is seeking a Sales Advisor who will deliver exceptional customer service, guide shoppers through the store, and actively promote our fashion and sustainability initiatives. You will work with the store team to ensure a clean, organized selling space and a smooth Omni experience where available.

The role emphasizes fashion knowledge, enthusiasm for trend storytelling, teamwork, and flexible, customer‑focused service.

Qualifications

• Experience in fashion, retail or service industries.
• Strong communication and customer service skills.
• Able to work in a fast-paced, collaborative environment.

Responsibilities

• Provide excellent customer service: welcome and guide customers through the store and omni experience.
• Promote products and the Customer Loyalty App to drive sales.
• Maintain garment presentation and store cleanliness on the sales floor and back‑of‑house.
• Assist with opening/closing of the store and adhere to safety guidelines.

Skills

Customer service

Sales experience

Communication

Teamwork

Job description

H&M in the United States is seeking a Sales Advisor who will deliver exceptional customer service, guide shoppers through the store, and actively promote our fashion and sustainability initiatives. You will work with the store team to ensure a clean, organized selling space and a smooth Omni experience where available.

The role emphasizes fashion knowledge, enthusiasm for trend storytelling, teamwork, and flexible, customer‑focused service.