Fashion Sales Expert & Customer Experience Pro

Hmgroup; Cedar Park (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Employee discount

Paid time off

Retirement plan

Job summary

H&M in the United States is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and showcase fashion trends across departments. You will promote the Hello Member loyalty app and participate in omnichannel and sustainability initiatives.

The role focuses on selling, product knowledge, and creating a positive brand experience in a fast-paced retail environment.

Qualifications

• Customer service experience in fashion or retail is preferred.
• Strong communication and ability to work with others in a team.
• Willingness to engage with customers and promote products.

Responsibilities

• Provide excellent customer service: welcome and guide customers through the store and omni experience.
• Engage with customers to deliver outstanding service and conversation.
• Guide customers through fashion trends, stories, and products across store areas.
• Effectively promote and sell products and participate in achieving sales targets.
• Promote the Customer Loyalty App and in-store sustainability initiatives.
• Represent the H&M brand positively in all interactions.
• Support with garment care, merchandising and store operations per guidelines.
• Maintain clean, organized sales floor and back of house areas.
• Assist with opening/closing procedures and adhere to health & safety guidelines.

Skills

Customer service

Sales

Job description

H&M in the United States is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and showcase fashion trends across departments. You will promote the Hello Member loyalty app and participate in omnichannel and sustainability initiatives.

The role focuses on selling, product knowledge, and creating a positive brand experience in a fast-paced retail environment.