Fashion Sales Advisor - Customer Experience & Trends

H&M; Lancaster (Lancaster County); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Staff discount card

HIP incentive program

Comprehensive benefits

Job summary

H&M is seeking a Sales Advisor in the United States to deliver exceptional customer service and actively engage customers with fashion knowledge. You will contribute to a vibrant store environment, guide shoppers through omni-channel experiences, and support with inventory and store operations.

The role emphasizes teamwork, product storytelling, and adherence to brand standards, with compensation aligned to hourly non-exempt roles and a strong focus on guest satisfaction.

Qualifications

• Passion for fashion and delivering great customer experiences.
• Experience in sales environments with a collaborative team approach.
• Strong communication and personal interaction skills to engage customers.

Responsibilities

• Provide excellent customer service and guide customers through the store using an omni-channel approach when available.
• Promote and sell products, share fashion trends, and represent the H&M brand positively.
• Collaborate with teammates to maintain store operations and execute visual/merchandising standards.
• Support with garment care, stock replenishment, and store openings/closings while following safety guidelines.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Job description

H&M is seeking a Sales Advisor in the United States to deliver exceptional customer service and actively engage customers with fashion knowledge. You will contribute to a vibrant store environment, guide shoppers through omni-channel experiences, and support with inventory and store operations.

The role emphasizes teamwork, product storytelling, and adherence to brand standards, with compensation aligned to hourly non-exempt roles and a strong focus on guest satisfaction.