Fashion Retail Sales Advisor | Customer Experience Pro

H&M; South Carolina; On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Staff benefits

Job summary

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, welcome shoppers, and guide them through the store to explore fashion trends and products. You’ll use your knowledge to inform customers and support a seamless Omni experience where available.

The role covers garment care, stock presentation, and maintaining a clean sales floor, while collaborating with the team to hit sales targets. Strong communication and a passion for fashion are essential.

Qualifications

• Passionate about fashion and in-store experiences.
• Strong customer service mindset with a friendly approach.
• Able to start conversations and engage customers.
• Experience selling products in a dynamic retail environment.
• Familiar with fashion trends and store operations.

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store.
• Promote and sell our products to customers.
• Encourage loyalty app usage and in-store sustainability initiatives.
• Represent the H&M brand positively in all interactions.
• Support with opening and closing and store operations.
• Maintain garment refill, care, and presentation to sustain a tidy sales floor.

Skills

Customer service

Sales experience

Communication

Teamwork

Fashion knowledge

Job description

H&M in the United States is seeking a Sales Advisor to deliver outstanding customer service, welcome shoppers, and guide them through the store to explore fashion trends and products. You’ll use your knowledge to inform customers and support a seamless Omni experience where available.

The role covers garment care, stock presentation, and maintaining a clean sales floor, while collaborating with the team to hit sales targets. Strong communication and a passion for fashion are essential.