Study Abroad Advisor, Center for Global Programs and Studies

Wake Forest University; Winston-Salem (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Wake Forest University seeks an informed advisor to guide undergraduate students through study abroad options, both Wake Forest-administered and Affiliate programs. The role includes policy implementation, application support, and coordination of events such as orientations and fairs.

The position requires a Bachelor's degree, overseas experience, and strong communication skills, with the ability to manage multiple tasks in a busy office environment.

Qualifications

• Bachelor's degree is required.
• Experience living, working, or studying overseas.
• Ability to quickly develop competency in Wake Forest University and Affiliate study abroad offerings.
• Exceptional organizational and customer service skills.
• Excellent written and verbal communication skills.
• Personal initiative and flexibility in schedule and assignments.

Responsibilities

• Advise WFU undergraduates on study abroad options individually and in groups.
• Implement study abroad policies and processes for applications, course registration, and credit transfer.
• Assist with study abroad events: orientations, fairs, campus visits.
• Administer and facilitate the study abroad application process and data upkeep.
• Communicate with affiliates on outreach and marketing materials.

Skills

Organizational skills

Customer service

Written communication

Verbal communication

Teamwork

Multitasking

Computer literacy

Education

Bachelor's degree

Tools

TerraDotta software

Job description

Job Description Summary

Working under general supervision, advises students on the studyabroad process and provides specialized services for Wake ForestUniversity and Affiliate study abroad programs.

Job Description

Essential Functions

• Advises Wake Forest University undergraduates interested instudy abroad (Wake Forest- administered and Affiliate programs) onan individual basis and in a group format.
• Implements study abroad policies and procedures that wouldinclude: preparing materials, presenting in public forums, andadvising students on program selection, application process, courseregistration, course approval, and academic transfer creditrequirements.
• Assists with all study abroad programming and events such aspre-departure orientations, re-entry events, fairs, hosting campusvisitors, and Global Ambassador events.
• Administers and facilitates the application process forstudents including related data maintenance.
• Communicates closely with affiliates on a variety of issuessuch as study abroad outreach, including development of promotionaland marketing materials, dissemination of information, etc.
• Attends professional conferences and participates in studyabroad site visits as approved by the Director.

Other Functions

• Assists with delivery of the Cross-Cultural Engagement (CCE)program. Responsible for preparing related materials asnecessary.

Required Education, Knowledge, Skills,Abilities

• Bachelor's degree.
• Experience living, working, or studying overseas.
• Ability to quickly develop competency in WFU and Affiliatestudy abroad program offerings.
• Exceptional organizational and customer service skills.
• Excellent written and verbal communication skills.
• Personal initiative and ability to be flexible in work scheduleand assignments.
• Ability to work as a member of a team and under pressure.
• Ability to handle multiple tasks simultaneously and function ina high volume/high traffic office setting.
• Proficiency with standard computing software applicationsincluding Microsoft Windows, Internet, Email, Excel, Word, andother relevant software.
• Proficiency in the use of standard office equipment (copier,fax, etc.).
• Ability to meet requirements of the University's automobileinsurance.

Preferred Education, Knowledge, Skills,Abilities

• One to two years related experience in education abroad, orequivalent combination of education and experience.
• Experience working with college students, preferably in aneducation abroad context.
• Experience using TerraDotta software for study abroadoffices.
• Proficiency in a foreign language.
• Experience developing marketing and promotional materials.
• Knowledge and experience with various social mediaplatforms.

Accountabilities

• Performs other duties as assigned
• Responsible for own work only

Physical Requirements

• Sedentary work primarily involving sitting/standing;communicating with others to exchange information; repeatingmotions that may include the wrists, hands, and/or fingers; andassessing the accuracy, neatness, and thoroughness of the workassigned.

Environmental Conditions

• No environmental conditions

This position is not eligible for sponsorship of non-immigrantor immigrant visa status through Wake Forest University. Alleligible applicants are encouraged to apply.

Additional Job Description

Time Type Requirement

Full time

Note to Applicant

This position profile identifies the key responsibilities andexpectations for performance. It cannot encompass all specific jobtasks that an employee may be required to perform. Employees arerequired to follow any other job-related instructions and performjob-related duties as may be reasonably assigned by his/hersupervisor.

In order to provide a safe and productive learning and livingcommunity, Wake Forest University conducts backgroundinvestigations and drug screens for all final staff candidatesbeing considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes allqualified candidates to apply without regard to race, color,religion, national origin, sex, age, sexual orientation, genderidentity and expression, genetic information, disability andmilitary or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need anaccommodation to participate in the application or interviewprocess, please contact [e-mail] or [phone].