Studio Training & Operations Leader

Heyday; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Training & development

Competitive Salary with monthly bonus potential

$5 facials

Friends & Family Discount on Services

35% Product Discount

Paid Sick Time

Medical, Dental, Vision Benefits Options for full‑time employees

Paid Time Off for full‑time employees

Job summary

Namely is seeking a Studio Training Manager in New York to lead operations at a Heyday studio, manage a diverse team of over 25, and oversee staff onboarding and training. The ideal candidate will demonstrate strong leadership skills, operational excellence, and a keen ability to drive business results by analyzing KPIs. The position offers a competitive salary with bonuses and a range of benefits including health insurance and employee discounts.

Qualifications

• Strong leadership and team management skills.
• Experience in operational training and onboarding.
• Ability to analyze KPIs and drive business performance.

Responsibilities

• Lead daily operations of the studio; manage a team of over 25 members.
• Own Manager Onboarding Week and provide structured feedback to the EDU team.
• Own shop's P&L and develop strategic action plans to boost revenue.

Skills

Leadership coaching

Operations training

Client experience standards

Team management

P&L management

Job description

Namely is seeking a Studio Training Manager in New York to lead operations at a Heyday studio, manage a diverse team of over 25, and oversee staff onboarding and training. The ideal candidate will demonstrate strong leadership skills, operational excellence, and a keen ability to drive business results by analyzing KPIs. The position offers a competitive salary with bonuses and a range of benefits including health insurance and employee discounts.