Studio Sales & Piercing Concierge

Heyrowan; Town of Florida (NY); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Commission on sales

401k and Roth IRA

Employee discounts

EAP resources

Referral bonus

Job summary

Heyrowan is seeking a Studio Sales Associate for our Pembroke Gardens studio to deliver an engaging piercing and shopping experience on weekends. You will assist customers with ear piercings, offer product recommendations, and uphold Rowan’s cleanliness and safety standards.

You’ll greet guests, manage appointments, upsell non-piercing jewelry and aftercare products, and collaborate with the Studio Manager to meet sales targets while maintaining a welcoming boutique environment.

Qualifications

• Retail or service industry experience is a plus.
• You must be able to work weekends, nights and holidays.
• You love jewelry and helping customers choose their earrings!
• You pride yourself on delivering exceptional customer service.
• You thrive in a busy environment and know how to keep busy when it’s quieter.

Responsibilities

• Warmly greet, and welcome, customers helping create a celebratory environment.
• Check customers in or help them book an appointment leveraging POS, technology and software systems.
• Help customers choose and style their piercing and hypoallergenic non-piercing jewelry.
• Professionally answer customer questions about piercing procedures, aftercare, and product details.

Skills

Customer service

Upselling

Product knowledge

Communication skills

Teamwork

Math skills

Physical stamina

Job description

Heyrowan is seeking a Studio Sales Associate for our Pembroke Gardens studio to deliver an engaging piercing and shopping experience on weekends. You will assist customers with ear piercings, offer product recommendations, and uphold Rowan’s cleanliness and safety standards.

You’ll greet guests, manage appointments, upsell non-piercing jewelry and aftercare products, and collaborate with the Studio Manager to meet sales targets while maintaining a welcoming boutique environment.